Job Role: Manager – Professional Services / Project Manager
Experience Range: 8 – 12 Years
Job Location: Pune / Mumbai / Bengaluru / Ahmedabad
Role Overview
We are looking for an experienced Manager – Professional Services to lead and deliver complex, multi-project programs across diverse clients and industries. The role requires strong project management, stakeholder engagement, and team leadership skills, along with the ability to drive successful project outcomes in a fast-paced environment.
Roles & Responsibilities
- Manage multiple complex projects simultaneously from initiation to closure.
- Track and monitor project progress across the lifecycle and communicate updates to senior stakeholders through reports and presentations.
- Lead and guide project teams, ensuring effective collaboration and communication.
- Conduct project kick-off meetings with global and cross-functional stakeholders.
- Drive customer engagement by coordinating with internal and external stakeholders.
- Support presales activities, pilot programs, and solution demonstrations.
- Assist in contract and Statement of Work (SOW) reviews during the sales cycle.
- Identify resource requirements, dependencies, and constraints.
- Proactively manage project risks, issues, and mitigation plans.
- Collaborate with cross-functional teams to resolve challenges and deliver solutions.
- Monitor and control project budgets and timelines.
- Mentor team members and provide guidance on project management methodologies and tools.
- Apply analytical thinking to solve complex project challenges and make informed decisions.