Manager - Process Architect

DHL Freight; Mumbai; On-site; INR 1,300,000 - 3,200,000; Part time

Job summary

DHL Freight is seeking a Business Analyst / Business Process Modeler / Business Process Architect to lead process modelling and IT architecture initiatives in Mumbai. The role focuses on documenting A-Is and To-Be processes, gathering requirements, and driving data-driven decisions with ARIS and BPMN expertise.

You will collaborate with cross-functional teams, facilitate workshops, and ensure governance of architectural artefacts while leveraging Power BI and SQL for data storytelling.

Qualifications

• 5+ years of experience as a Business Analyst or Business Process Consultant.
• 5+ years of Business Process Modelling experience (BPMN) in a central repository tool.
• Experience in Requirements Gathering and Documentation.
• Strong understanding of IT and Data Architecture principles.
• Experience with ARIS Connect, Signavio, Visio or equivalent BPM tools.

Responsibilities

• Analyze, update, and develop architectural artifacts including Business Process Maps, IT Landscapes, ERD Diagrams in ARIS Connect.
• Elicit and document Business Requirements.
• Facilitate Business Process Modelling workshops (virtual and on-site).
• Maintain and govern the repository of architectural artifacts in ARIS Connect.

Skills

Business Process Analysis

BPMN Modelling

ARIS

Signavio

Data Modelling

SQL

Power BI

Communication

Education

Post Graduate degree in IT

Tools

ARIS Connect

Signavio

Visio

Teams

SharePoint

OneNote

SQL

Power BI

Qlik

Job description

Job Title: Business Analyst / Business Process Modeler / Business Process Architect

Job Title: Business Analyst / Business Process Modeler / Business Process Architect

Required skillset:

• Strong expertise in Business Process Analysis & Modelling, including documentation of A-Is and To-Be processes (preferably in ARIS)
• Experience in Requirements Gathering, Analysis, and Documentation
• Sound understanding of IT and Data Architecture principles
• Hands‑on expertise in Business Process, IT, and Data Modelling using BPMN/EPC, ERD, and tools like ARIS, Signavio, Visio, or equivalent
• Ability to build and update Power BI / Tableau/ Qlik dashboards is a plus
• Data Analytics and Data Storytelling skills is a plus
• Excellent written and verbal communication skills (including facilitation of workshops (virtual and on‑site))
• Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)

Responsibilities:

• Analysis, updates, and development of architectural artifacts including Business Processes Maps, IT Landscapes, ERD Diagrams, and State Diagrams in ARIS Connect
• Elicit and document Business Requirements
• Facilitate Business Process Modelling workshops
• Maintain and govern the repository of architectural artifacts in ARIS Connect

Skills / Qualifications:

Key Capabilities / Competencies:

• 5+ years of working experience – most preferably as a Business Analyst or Business Process Consultant
• 5+ years of experience in Business Process Modelling in a central-repository-based tool (preferable: ARIS Connect, but can be any other central-repository-based BPMN tool)
• Experience in Requirements Gathering
• Experience in Data Analytics (incl. good command in SQL) is a plus
• Very good communication skills (including facilitation in virtual environment)
• Tools: ARIS/Signavio/Visio, Teams/SharePoint/OneNote, SQL/PowerBI/Qlik (optional), MS Office (Excel/PowerPoint/Word)

Additional Details:

Expected years of experience: 5+ years

Expected Educational Qualifications: Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT