Manager - Process Architect

DHL Germany; Mumbai; On-site; Confidential; Full time

Job summary

DHL Germany in Mumbai seeks a Business Analyst / Business Process Modeler to drive architecture artifacts and govern ARIS Connect repositories.

The role requires leading workshops, eliciting requirements, and applying BPMN/ERD techniques with ARIS/Signavio/Visio. Strong SQL, data analytics, and MS Office skills are essential.

Qualifications

• 5+ years of working experience – most preferably as a Business Analyst or Business Process Consultant.
• 5+ years of experience in Business Process Modelling in a central-repository-based tool (preferable ARIS Connect).
• Experience in Requirements Gathering.
• Experience in Data Analytics (incl. good command in SQL) is a plus.
• Very good communication skills (including facilitation in virtual environment).
• Tools: ARIS/Signavio/Visio, Teams/SharePoint/OneNote, SQL/PowerBI/Qlik (optional), MS Office (Excel/PowerPoint/Word).

Responsibilities

• Analyze, updates, and development of architectural artifacts including Business Process Maps, IT Landscapes, ERD Diagrams, and State Diagrams in ARIS Connect
• Elicit and document Business Requirements
• Facilitate Business Process Modelling workshops
• Maintain and govern the repository of architectural artifacts in ARIS Connect

Skills

Business Analysis

Business Process Modelling

ARIS Connect

Requirements Gathering

Data Analytics

SQL

Power BI

Communication

Facilitation

MS Office

Teams/SharePoint

Education

Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT

Tools

ARIS/Signavio/Visio

Job description

Job Title:

Business Analyst / Business Process Modeler / Business Process Architect

Required skillset:

• Business Process Analysis & Modelling, including documentation of A-Is and To-Be processes (preferably in ARIS)
• Experience in Requirements Gathering, Analysis, and Documentation
• Sound understanding of IT and Data Architecture principles
• Hands‑on expertise in Business Process, IT, and Data Modelling using BPMN/EPC, ERD, and tools like ARIS, Signavio, Visio, or equivalent
• Ability to build and update Power BI / Tableau/ Qlik dashboards is a plus
• Data Analytics and Data Storytelling skills is a plus
• Excellent written and verbal communication skills (including facilitation of workshops (virtual and on-site))
• Proficiency in usage of Collaboration Tools (such as Teams, SharePoint, and OneNote) and MS Office tools (Excel, PowerPoint, Word)

Responsibilities:

• Analysis, updates, and development of architectural artifacts including Business Process Maps, IT Landscapes, ERD Diagrams, and State Diagrams in ARIS Connect
• Elicit and document Business Requirements
• Facilitate Business Process Modelling workshops
• Maintain and govern the repository of architectural artifacts in ARIS Connect

Skills / Qualifications:

• 5+ years of working experience – most preferably as a Business Analyst or Business Process Consultant
• 5+ years of experience in Business Process Modelling in a central-repository-based tool (preferable: ARIS Connect, but can be any other central-repository-based BPMN tool)
• Experience in Requirements Gathering
• Experience in Data Analytics (incl. good command in SQL) is a plus
• Very good communication skills (including facilitation in virtual environment)
• Tools: ARIS/Signavio/Visio, Teams/SharePoint/OneNote, SQL/PowerBI/Qlik (optional), MS Office (Excel/PowerPoint/Word)

Additional Details:

Expected years of experience:
5+ years

Expected Educational Qualifications:
Post Graduate level Education (MS, MTech, MBA, MSc) preferably in IT