Manager - Policies & Benefits

Naukri E Hire Campaign; Bengaluru; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Naukai E Hire Campaign in Bengaluru seeks an experienced HR leader to design, govern policy and benefits programs, and drive vendor management. You will collaborate with Finance, Legal, Payroll, Procurement, and HR to harmonize policies and administer retirement and leave programs.

You will manage vendor relationships, lead RFPs, monitor budgets, and develop communications to improve program utilization while ensuring compliance with labor laws and tax regulations across geographies.

Qualifications

• 8-12 years of HR experience, with significant exposure to compensation & benefits, policy management, or total rewards.
• Strong understanding of employee benefits, HR policies, and compliance requirements.
• Experience managing vendor relationships and leading benefits-related projects.
• Strong analytical and financial acumen with exposure to budgeting and cost management.
• Ability to influence stakeholders and drive cross-functional collaboration.
• Excellent communication, presentation, and problem-solving skills.

Responsibilities

• Develop, review, and enhance HR policies, guidelines, and frameworks in line with business needs and regulatory requirements.
• Ensure policies are aligned with market benchmarks and organizational philosophy.
• Drive policy harmonization and standardization across business units and geographies where applicable.
• Manage policy exceptions, interpretations, and governance processes.
• Design and administer employee benefits programs, including retirement benefits, leave programs, recognition programs, and flexible benefits.
• Conduct periodic benchmarking studies to evaluate competitiveness of benefits offerings.
• Recommend enhancements based on employee feedback, industry trends, and business requirements.
• Monitor utilization and effectiveness of benefit programs and recommend optimization opportunities.
• Manage relationships with external service providers.
• Lead RFPs, vendor evaluations, contract renewals, and service reviews.
• Partner with Finance, Legal, Payroll, Procurement, and HR teams to ensure seamless benefits administration.
• Drive governance with vendors through regular reviews and performance monitoring.
• Develop and execute communication strategies for policy and benefits-related initiatives.
• Ensure employees have clear understanding of available benefits and policy provisions.
• Address complex employee queries and escalations related to policies and benefits.
• Support employee education and awareness initiatives to improve program utilization.
• Ensure compliance with applicable labor laws, tax regulations, and statutory requirements.
• Identify policy and benefits-related risks and implement mitigation plans.
• Maintain appropriate documentation, controls, and audit readiness for all programs.
• Support internal and external audits related to employee benefits and HR policies.
• Track and analyze benefits costs, utilization trends, employee participation, and program effectiveness.
• Prepare dashboards and reports for HR and business leadership.
• Use data-driven insights to support decision-making and future program design.
• Manage budgets associated with employee benefits and recognition programs.
• Lead implementation of new benefits programs and policy enhancements.
• Support mergers, acquisitions, and organizational changes from a policy and benefits perspective.
• Manage special projects related to employee wellbeing, rewards, and workplace experience.

Skills

Employee Benefits Management

HR Policy Design & Governance

Vendor Management

Rewards & Recognition Programs

Benefits Benchmarking

Compliance & Risk Management

HR Analytics

Budget Management

Stakeholder Management

Project Management

Employee Experience

Job description

Key Responsibilities

Policy Design & Governance

• Develop, review, and enhance HR policies, guidelines, and frameworks in line with business needs and regulatory requirements.
• Ensure policies are aligned with market benchmarks and organizational philosophy.
• Drive policy harmonization and standardization across business units and geographies where applicable.
• Manage policy exceptions, interpretations, and governance processes.

Strategy & Administration

• Design and administer employee benefits programs, including retirement benefits, leave programs, recognition programs, and flexible benefits.
• Conduct periodic benchmarking studies to evaluate competitiveness of benefits offerings.
• Recommend enhancements based on employee feedback, industry trends, and business requirements.
• Monitor utilization and effectiveness of benefit programs and recommend optimization opportunities.

Vendor & Stakeholder Management

• Manage relationships with external service providers.
• Lead RFPs, vendor evaluations, contract renewals, and service reviews.
• Partner with Finance, Legal, Payroll, Procurement, and HR teams to ensure seamless benefits administration.
• Drive governance with vendors through regular reviews and performance monitoring.

Employee Experience & Communication

• Develop and execute communication strategies for policy and benefits-related initiatives.
• Ensure employees have clear understanding of available benefits and policy provisions.
• Address complex employee queries and escalations related to policies and benefits.
• Support employee education and awareness initiatives to improve program utilization.

Compliance & Risk Management

• Ensure compliance with applicable labor laws, tax regulations, and statutory requirements.
• Identify policy and benefits-related risks and implement mitigation plans.
• Maintain appropriate documentation, controls, and audit readiness for all programs.
• Support internal and external audits related to employee benefits and HR policies.

Analytics & Reporting

• Track and analyze benefits costs, utilization trends, employee participation, and program effectiveness.
• Prepare dashboards and reports for HR and business leadership.
• Use data-driven insights to support decision-making and future program design.
• Manage budgets associated with employee benefits and recognition programs.

Program Management

• Lead implementation of new benefits programs and policy enhancements.
• Support mergers, acquisitions, and organizational changes from a policy and benefits perspective.
• Manage special projects related to employee wellbeing, rewards, and workplace experience.

Preferred Experience & Competencies

• 8-12 years of HR experience, with significant exposure to compensation & benefits, policy management, or total rewards.
• Strong understanding of employee benefits, HR policies, and compliance requirements.
• Experience managing vendor relationships and leading benefits-related projects.
• Strong analytical and financial acumen with exposure to budgeting and cost management.
• Ability to influence stakeholders and drive cross-functional collaboration.
• Excellent communication, presentation, and problem-solving skills.

Key Skills

• Employee Benefits Management
• HR Policy Design & Governance
• Vendor Management
• Rewards & Recognition Programs
• Benefits Benchmarking
• Compliance & Risk Management
• HR Analytics
• Budget Management
• Stakeholder Management
• Project Management
• Employee Experience