Manager - Payroll

PwC; Gurugram District; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

PwC Acceleration Center India seeks a Manager - Payroll to lead client accounts within Workforce Consulting, focusing on strategic planning and mentoring junior staff. You will oversee payroll strategies, ensuring client needs are met with precision and professionalism, while developing and inspiring the team.

You will own projects from planning through completion, embracing technology and innovation, coaching team members, and addressing conflicts with clients and stakeholders to drive

Qualifications

• Bachelor’s degree required.
• Minimum 8 years of total experience.
• 8+ years in payroll experience, preferably in professional services.
• Proficiency in English required.

Responsibilities

• Lead workforce strategy initiatives to enhance client support and drive transformation.
• Oversee payroll projects from planning, budgeting, execution to completion.
• Mentor team members and improve performance.
• Engage with stakeholders to address conflicts and ensure quality.
• Uphold the firm’s code of conduct and professional standards.
• Utilize workforce analytics to inform strategic decisions.
• Drive training and development programs for the team.
• Ensure timely delivery of client engagements.

Skills

Workforce analytics

Performance management

Change management

Analytical thinking

Workforce technology

Coaching

Education

Bachelor's degree

Job description

Industry/Sector

Not Applicable

Specialism

Workforce Transformation

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Manager - Payroll, you will lead and manage client accounts within our Workforce Consulting practice, focusing on strategic planning and mentoring junior staff. You will be responsible for overseeing payroll strategies and solutions, confirming that client needs are met with precision and professionalism. As a Manager, you will enhance your leadership style by motivating, developing, and inspiring others to deliver quality results. You will leverage team strengths and manage performance to meet client expectations, while identifying opportunities that contribute to the success of our firm.

In this role at PwC Acceleration Center India, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion. You will be expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. Embracing technology and innovation, you will enhance your delivery and encourage others to do the same. You will also be responsible for coaching and leveraging team members’ unique strengths, managing performance, and addressing conflicts or issues with clients and stakeholders. This is an opportunity to develop skills outside your comfort zone and inspire others to achieve excellence in their roles.

Responsibilities

• Leading workforce strategy initiatives to enhance client support and drive transformation
• Analyzing system components to identify interactions and optimize workforce planning
• Taking ownership of payroll projects, including planning, budgeting, execution, and completion
• Developing and mentoring team members to leverage their strengths and improve performance
• Encouraging skill development and embracing change to foster innovation and growth
• Engaging in difficult conversations with stakeholders to address conflicts and issues
• Upholding professional and technical standards, including adherence to the firm’s code of conduct
• Utilizing workforce analytics to inform strategic decisions and improve employee retention
• Implementing training and development programs to support career growth and well‑being
• Confirming timelines and deliverables to maintain quality in client engagements

What You Must Have

• At least a Bachelor’s degree
• At least 8 years of total experience

-6 years of relevant experience on progressive payroll experience, preferably within professional
services, consulting, outsourcing, shared services, managed services, or a complex corporate payroll environment.

• Oral and written proficiency in English required

What Sets You Apart

• Excelling in workforce analytics and planning
• Demonstrating proficiency in employee performance management
• Embracing change and fostering creativity
• Utilizing analytical thinking to solve complex problems
• Developing skills in workforce technology and enabling apps
• Mentoring others in career development and coaching
• Leading initiatives in training and development

-Strong payroll subject matter expertise with the ability to advise clients and teams
on complex payroll operations, compliance, systems, and service delivery
matters.

Travel Requirements

Not Specified