Manager - Outbound Education

SUN PHARMA; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Sun Pharma is seeking a Manager – Outbound Education in Mumbai to lead training development for healthcare professionals and oversee program delivery. You will design curricula, coordinate with government and hospitals, and ensure high-quality training outcomes.

The role requires strong communication, stakeholder management, and hands-on operations oversight, with a focus on MIS reporting and trainer programs. Travel and vendor coordination are part of the job.

Qualifications

• Medical or nursing degree (or higher) required.
• Certifications in BLS/ACLS/PALS/NALS desirable for simulation-based training.
• Experience designing and delivering healthcare training programs.
• Strong stakeholder management and communication skills.
• Ability to develop and evaluate training content and outcomes.

Responsibilities

• Design and implement training strategies for healthcare professionals.
• Draft proposals and develop courses for doctors, nurses, OT technicians and others.
• Liaise with government officials and entities to execute programs.
• Identify faculty for module development and conduct Train-The-Trainer sessions.
• Manage daily operations for existing and new courses; oversee MIS metrics.
• Coordinate procurement and inventory for training equipment and supplies.
• Ensure site readiness and coordinate onsite/virtual training with hospitals.
• Prepare post-training reports and program evaluations.

Skills

Training methods

Stakeholder management

Data analysis

MIS reporting

Team coordination

Problem solving

Self-starter

Communication skills

Education

Medical/Nursing graduate or postgraduate

BLS/ACLS/PALS/NALS certs desirable

Tools

MIS

AV systems

Training software

Job description

Business Unit

Institute of Medical & Minimal Access Surgery Training

Job Title

Manager – Outbound Education

Location

Mumbai, India

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.

Key Responsibilities

• Extensive knowledge of training methodologies for healthcare professionals.
• Strong interpersonal and communication skills for effective stakeholder management.
• Proficient in operations management, data analysis, and report documentation.
• Self-starter with problem-solving and decision-making abilities.
• Excellent team player with experience in team coordination and collaboration.

Areas Of Responsibility

Training Development and Delivery

• To design and implement training strategies, draft proposals and develop courses for healthcare workers such as doctors, nurses, OT Technicians, and other associated healthcare workers , including objectives, pedagogy, training content, and evaluation criteria.
• Liaise with stakeholders, including government officials and other relevant entities, to successfully execute planned training programs.
• Assist in identifying qualified faculty for module development, ensuring high standards of training delivery.
• Conduct training sessions and Train‑The‑Trainer (ToT) programs, ensuring quality and effectiveness.
• Oversee daily operational activities for both existing and newly developed courses.
• Develop and maintain a Management Information System (MIS) to monitor training metrics, including participant engagement and training quality.
• Prepare comprehensive reports post-training sessions and as required.

Procurement And Vendor Management

• Assist in formulating a procurement plan aligned with the annual training schedule. Ensure timely purchase of the planned material and services.
• Research, identify and establish relationships with new vendors for equipment, simulators, and instruments etc.
• Collaborate with vendors to clarify technical specifications and explore options for customized training models.
• Develop an inventory management system for tracking training equipment and ensure periodic maintenance and timely repairs of all training assets.

Operations Management

• Ensure that all logistical preparations for training courses are executed seamlessly, including readiness of training site, AV systems, and coordination with hospitals for onsite/virtual training sessions.
• Monitor operational processes to drive efficiency and effectiveness in technical operations.
• Design and manage the course calendar for outreach programs, optimizing resource allocation and ensuring timely deployment.
• Ensure compliance with necessary licenses and certifications for all training activities.

Travel Estimate

80%

Job Requirements

Educational Qualification

Medical/Nursing graduate or postgraduate. Certifications in BLS, ACLS, PALS, NALS or any other certification in simulation-based training shall be desirable

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).