Role Purpose
Own and lead end-to-end order management for components business—from demand intake through SAP order execution, providing order confirmations with delivery date, tracking reviews, delivery adherence, and cross-functional closure, while ensuring production feasibility (takt time, capacity, sequencing) and driving the resolution of quality/technical issues impacting customer delivery.
Key Responsibilities
Order Management Ownership (E2E)
- Own order entry, validation, prioritization, and fulfillment for components business.
- Run daily/weekly SAP-based order tracking reviews, highlight risks (capacity, shortages, quality holds), and drive closure.
- Ensure on-time delivery through proactive expediting, promise-date governance, and exception management.
SAP Execution & Governance (Operational Excellence)
- Ensure robust SAP transaction discipline for order creation/release, material availability checks, pick/issue alignment, and order confirmations aligned to production orders.
- Drive clean master/transactional data practices for planning & execution (BOM/routing/work center/capacity fundamentals as relevant).
- Lead improvement of dashboards/reports for backlog, adherence, shortages, WIP, and delivery performance.
Production Planning Interface (Takt Time | Capacity | Feasibility)
- Translate demand into executable plans with PPC/Production: takt time, line loading, bottleneck management, and finite capacity alignment.
- Review and challenge production plans with capacity reality; drive sequencing and prioritization based on customer/penalty/criticality.
- Coordinate material readiness and constraints resolution with SCM/Procurement.
Technical & Quality Problem Resolution
Use strong technical understanding to triage and support closure of quality issues/non-conformances impacting dispatch (MRB holds, rework loops, deviations). Lead cross-functional containment and recovery plans with Quality/Engineering/Production/Suppliers; ensure recovery dates are committed and tracked in reviews.
Autonomous Business Leadership
- Act as an autonomous business owner for components order book: own results, drive governance, and influence without authority.
- Lead stakeholder communication with internal teams and customers on status, risks, and recovery plans.
Key Interfaces
- Manufacturing
- Production / PPC / Industrial Engineering, Quality, Engineering (Manufacturing/Design), Supplier Quality, Procurement, Warehouse/Logistics, Finance
Required Skills & Competencies
Must-Have
- Experience: 9-10 years in manufacturing/components/industrial environment.
- Education: B.E./B.Tech in Mechanical Engineering (Mandatory).
- Strong Order Management in manufacturing/components environment. SAP proficiency (order execution & tracking; exposure to SD/MM/PP is preferred).
- Strong understanding of production systems: takt time, capacity, constraints, sequencing.
- Ability to connect technical/quality issues with delivery impact and recovery planning.
- Drive collaboration to resolve issues in a CFT environment.
- High ownership mindset; able to lead independently with minimal supervision.
Success Metrics (KPIs)
- Order confirmation to orders
- On-time delivery / delivery adherence for components business.
- Backlog health (aging, critical backlog, promise-date stability).
- Order cycle time (release-to-ship) and schedule adherence.
- Reduction in delivery losses due to quality holds/material shortages.
Equal Employment Opportunity
We’re dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across gender, LGBTQ+, abilities, and ethnicity. All employment decisions are based on qualifications, merit, and business need.