Manager(Operations - Risk)

Broadridge India; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Broadridge India is seeking a leadership professional to develop and manage comprehensive risk programs, assess and mitigate risk across business units, and ensure compliance with internal controls and external requirements.

The role focuses on leading a team, directing performance reviews, and driving continuous improvement within policies and audits, while guiding investigations and collaborating with stakeholders to protect the company’s objectives.

Qualifications

• Experience in risk management and compliance.
• Ability to lead and develop teams.
• Strong problem‑solving and analytical skills.
• Knowledge of internal controls and audit processes.

Responsibilities

• Oversee risk management and compliance processes across the organization.
• Lead performance appraisals, training and development for the Risk & Compliance team.
• Guide investigations and remediation efforts, coordinating with internal and external stakeholders.
• Ensure adherence to policies, procedures, regulatory requirements and external audits.

Skills

Leadership

Problem Solving

Interpersonal Skills

Risk Management

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Conducts periodic internal reviews or audits to ensure that risk is mitigated and compliance procedures are followed. Conducts or directs the internal investigation of compliance issues. Assess product, compliance, or operational risk and develops risk management strategies, which includes the IC S business units.

Role is also responsible for developing and managing the comprehensive process for risk management and risk mitigation (assessing, identifying, monitoring and reducing pertinent Business and Information Security risk) to ensure the company's external business objectives and goals are met.

Risk and Compliance has responsibility to maintain strong internal control environment and ensure that the company is in full compliance with its internal controls policies, standard operating procedures, information security procedures and compliance with any external auditor, regulatory or contractual requirements.

• Achieves goals through the work of others
• Management responsibilities include performance appraisals, pay reviews, training and development
• Job focus is on managing others and applying operational or strategic management skills
• Manages professional employees and/or supervisors
• Is accountable for the performance and results of a team within own discipline
• Adapts departmental plans and priorities to address resource and operational challenges
• Decisions are guided by policies, procedures and business plan; receives guidance from manager
• Provides technical guidance to employees, colleagues and/or customers

Functional Knowledge:

• Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines

Business Expertise:

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership:

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving:

• Identifies and resolves technical, operational and organizational problems

Impact:

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies, resource requirements, budgets and the business plan

Interpersonal Skills:

• Guides, influences and persuades others either internally in other areas or externally with customers or agencies

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.