Manager, Middle Office, Setclear

CLSA; Pune District; On-site; INR 2,400,000 - 3,800,000; Full time

Job summary

CLSA in Pune seeks an experienced Middle Office Manager to lead a 5–8 person shift, overseeing trade processing, confirmations, data maintenance and issue escalations. You will coordinate with regional groups, traders and clients to resolve queries and manage day-to-day operations.

The role requires strong communication, deep knowledge of trade processing and reference data, and the ability to drive process improvements, training and performance development across shifts.

Qualifications

• 5+ years of management experience in securities.
• Strong communication and interpersonal skills.
• Knowledge of trade processing, contracting, and reference data.
• Experience in Global markets or Middle Office preferred.
• Experience in Global equity markets from Sell side perspective valued.
• Ability to multi-task across initiatives.
• Willing to challenge processes and suggest changes.
• IT-savvy; able to specify business requirements.
• Proficient with Microsoft Office and securities systems (ALERT, OASYS, FXALL).
• Pass Series 99 licensing exam.
• Willing to work Asia/EU/US shifts as required.

Responsibilities

• Lead and supervise a team of 5-8 staff per shift.
• Manage day-to-day BAU and project delivery.
• Escalate and resolve day-to-day issues with stakeholders.
• Coordinate with regional trade support groups, traders, and customers.
• Participate in Change management and UAT testing.
• Authorise and release for various systems.
• Train new staff and junior staff on tasks and changes.
• Drive process and system improvements for efficiency.
• Conduct monthly performance appraisals and provide feedback.
• Cover for absences and assist other managers when required.

Skills

Management experience

Strong communication

Trade processing knowledge

Contracting processes

Reference data maintenance

IT savvy

Project leadership

Multi-tasking

Series 99 licensing

Shift management

Team mentoring

Tools

ALERT

OASYS

FXALL

Job description

Key Areas of Responsibilities

• Trade bookings and processing.
• Trade confirmations and Contract note.
• Static and Reference Data maintenance
• FX processing
• Review and documentation of procedures, process maps.
• Support, guidance and mentoring of team members including performance appraisals.
• Active management of day to day issues and queries from internal/external parties with Escalations as necessary.
• Co-ordination with regional trade support groups, traders and customers to resolve queries / issues.
• Active participation in Change management / UAT testing.
• Reconciliation issues
• Act as an authorizer and releaser for various systems
• You must be prepared to manage people (5-8 staff per shift)
• You must be able to supervise and have control over the daily BAU and Projects
• Play a leading role in projects, process & system improvements, cost & efficiency savings etc.
• You must be able to multi-task and deliver work on time
• You must be able to train new staff and junior staff on new tasks or work development or process changes
• You must be able to implement changes in your work scope when necessary to meet business, organizational & regulatory needs
• You must be able to lead and motivate your team staff effectivelyYou will need to cover whenever staffs are on leave, and to assist and/or cover other managers and the Associate Directors when required
• Escalation point for the shift, and for the Dept. when required
• Give feedback to staff in monthly 1-to-1 meetings and appraisals

Requirements

• Candidates should have a minimum of 5 years of management experience in the securities industry.
• Strong communication and interpersonal skills to interact with various levels of management.
• Detailed and working knowledge of trade processing / contracting processes, reference/static data maintenance and procedures. Candidates with direct experience in Global markets or who have Middle Office experience will be given special consideration.
• In addition to a successful career in Middle Office management, candidates with experience and knowledge of Global equity markets, practices, procedures and trends especially from the “Sell side” perspective will be favourably viewed.
• Ability to multi-task across various business and department initiatives.
• The candidate should be willing and able to challenge existing processes and procedures and suggest changes where these are felt to be appropriate and necessary.
• He/she will be adept with IT and capable of specifying business requirements for enhancements or replacements for existing or new applications.
• All candidates should be familiar with Microsoft Office and have experience in the usage operations systems/applications commonly used in securities related industry including ALERT, OASYS, FXALL etc.
• The candidate will be required to pass the Series 99 examination to obtain licensing.
• Candidate should be open to work in Asia / EU / US shifts depending on the work requirement.