Manager - MEL

National Skill Development Corporation; Delhi; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

National Skill Development Corporation (NSDC) seeks a Senior Analyst-MEL to lead day-to-day monitoring, reporting, and analytics for the MEL department. You will convert field data and inspection findings into actionable dashboards and programme improvements.

The role requires overseeing concurrent monitoring of government skilling schemes, ensuring data quality across candidate records, attendance, and certification. Strong Excel, PowerPoint, and Power BI skills are essential.

Qualifications

• Bachelor's degree in Management, Social Sciences, Statistics, Economics, or related field.
• Senior Analyst: min. 3 years in M&E, MIS, data analytics, or programme management in development/skilling sector.
• Experience with government skilling programmes (PMKVY, DDUGKY, SANKALP) or similar large-scale initiatives.
• Hands-on experience in monitoring, dashboarding, compliance tracking, and stakeholder reporting.
• Familiarity with national portals and platforms.

Responsabilités

• Translate monitoring frameworks into execution across inspection tracking, MIS, dashboards, grievance redressal, and consequence management.
• Conduct concurrent monitoring of Government skilling schemes and oversee inspection cycles.
• Own MEL division's dashboarding and MIS ecosystem for timely, decision-ready reports.
• Manage data quality: verify candidate records, assessor reports, attendance data, and outcomes.
• Liaise with NSDC HQ, MSDE, and other stakeholders for data collection and report inputs.

Connaissances

Monitoring & Evaluation

Dashboarding

Data analytics

MS Excel

PowerPoint

Power BI

Formation

Bachelor's degree in Management/Social Sciences/Statistics/Economics

Outils

MS Excel

Power BI

Tableau

Description du poste

At the National Skill Development Corporation (NSDC), we are dedicated to empowering India's youth through comprehensive skill development. Established on July 31, 2008, as a not-for-profit public limited company under section 25 of the Companies Act, 1956 (now corresponding to section 8 of the Companies Act, 2013), we operate as a unique Public Private Partnership (PPP) model under the Ministry of Skill Development & Entrepreneurship (MSDE). Our collaborative structure, with 49% of the share capital held by the government and 51% by the private sector, enables us to be the principal architects of India's skill ecosystem.

We actively support enterprises, start-ups, and organizations by providing funding support, concessional loans, and other innovative financial products. Our mission is to enhance, support, and coordinate private sector initiatives in vocational training, ensuring that financial barriers do not hinder skill development. As the strategic implementation and knowledge partner of the Skill India Mission, we focus on creating efficient training initiatives that open up a world of opportunities in futuristic skills for the potential workforce.

Through strategic partnerships and innovative models, we aim to build a robust skill ecosystem that not only meets current industry demands but also anticipates future trends, empowering India's youth to contribute significantly to the nation’s growth and development.

Job Description

JOBDESCRIPTION

NationalSkill Development Corporation (NSDC)|MEL Department |Grade: G3/G2

1.ROLE IDENTIFICATION

Job Title

Senior Analyst-MEL

Grade / Band

G3

Department

Monitoring, Evaluation &Learning (MEL)

Division

Quality Assurance

Location

Position Type

Full-Time

Reports To

Manages

2.ROLE PURPOSE

Toexecute the day-to-day monitoring, reporting, and analytical operations of theMEL department — converting field data, inspection findings, and stakeholderinputs into actionable dashboards, consequence actions, and programmeimprovement insights.

3.ROLE OVERVIEW

• Serve as the primaryoperational engine of the MEL team, translating monitoring frameworks intoexecution across inspection tracking, MIS, dashboarding, grievance redressal,and consequence management.
• Conduct concurrent monitoringof Government skilling schemes and maintain oversight of physical and virtualinspection cycles, flagging deviations for escalation.
• Own the MEL division'sdashboarding and MIS ecosystem, ensuring all stakeholders — NSDC leadership,MSDE, PMC — receive accurate, timely, and decision-ready reports.
• Manage data quality: verifycandidate records, assessor reports, attendance data, and inspection outcomesagainst defined compliance benchmarks.

4.KEY RESPONSIBILITIES

4.1 Concurrent Monitoring

• Track daily status of trainingbatches: enrolment, attendance, assessment, and certification pipeline across centres.
• Monitor physical inspectionreports and virtual verification data from calls; classify findings into risktiers (High/Medium/Low).
• Identify anomalies, data gaps,and non-compliance patterns across data and elevate to Manager for consequenceaction.
• Build, maintain, and update theMEL division's live dashboards covering inspection status, attendancecompliance, grievance resolution, and consequence actions.
• Prepare weekly, monthly, andquarterly monitoring reports for internal teams, MSDE— ensuring data accuracy,narrative quality, and on-time delivery.
• Maintain MoM records for MELmeetings, stakeholder reviews, and PMC sessions.
• Support real-time MISdevelopment by diagnosing data lags on SIDH and coordinating fixes withtechnical teams.

4.3 Consequence Management

• Draft and process Show CauseNotices (SCNs) for discrepant centres via digital platform.
• Coordinate responses to SCNs,track response timelines, and prepare case summaries for presentations.
• Maintain a consequence trackerdocumenting actions issued (Warning / Financial Penalty / Target Revocation /Suspension) and outcomes.
• Assist the Manager in follow-upcompliance verification post-consequence action.

4.4 Data Management & Analytics

• Validate candidate records,assessor reports, and certification outcomes against inspection data, flagdiscrepancies.
• Conduct field data audits andrandom sampling to verify accuracy of reported results.
• Support research and evaluationstudies, including data collection, cleaning, and analysis.
• Assist in developing thestakeholder rating system by consolidating performance.

4.5 Stakeholder Coordination & Communication

• Liaise with NSDC HQ teams, MSDEofficials, and other stakeholders for data collection, compliance follow-up,and report inputs.
• Communicate MEL findings andrequirements to internal and external stakeholders in a structured,professional manner.
• Support capacity-buildingworkshops for State teams and inspection agencies on MEL SOPs and complianceparameters.

5.ELIGIBILITY CRITERIA

Required

Bachelor's degree in Management,Social Sciences, Statistics, Economics, or related field

Senior Analyst: min. 3 years yearsin M&E, MIS, data analytics, or programme management in thedevelopment/skilling sector

Experience with government skillingprogrammes (PMKVY, DDUGKY, SANKALP) or similar large-scale training orgovernment initiatives

Preferred

Hands-on experience in monitoring,dashboarding, compliance tracking, and stakeholder reporting

Familiarity with national portalsand platforms

6.KEY COMPETENCIES

6.1 Technical / Domain Skills

• Ability to interpret monitoringdata and inspection report for trend analysis.
• Understanding of grievanceredressal frameworks and consequence management workflows.
• Familiarity with biometricsystems, virtual verification protocols, and field-data quality standards.

6.2 Functional / Tools

• Strong proficiency in MS Excel(advanced formulas, pivot tables, charts, dashboards) and MS PowerPoint.
• Experience building andmaintaining operational dashboards; exposure to Power BI or Tableau is anadvantage.
• Ability to draft professionalcommunications, MoMs, and structured reports for senior stakeholders.
• Data management skills:cleaning, validation, reconciliation, and documentation of large datasets.

6.3Behavioral / Soft Skills

• Analytical mindset: ability toidentify patterns, anomalies, and systemic gaps in programme data.
• Attention to detail and highstandards of accuracy in reporting and documentation.
• Effective communicator —written and verbal — with confidence to present findings to senior audiences.
• Collaborative and adaptable;able to manage multiple workstreams with competing deadlines.
• Willingness to travel for fieldvisits, audits, and regional workshops as required.
• Prior experience in concurrentmonitoring of government schemes.
• Ability to work independentlyin a lean team while managing junior resources.
• Comfort navigating ambiguity infast-evolving government programme contexts.