Manager – Insurance & Claims

Safesea Group; Mumbai; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Safesea Group is seeking a Manager – Insurance & Claims with ten years of experience in marine insurance, claims handling, and liaison with underwriters.

The role covers policy administration, risk management, compliance, and strong stakeholder coordination with insurers, brokers, and P&I clubs to optimize coverage and minimize financial exposure.

Qualifications

• Bachelor's degree in Insurance, Maritime Studies, Law, Business Administration, or related field.
• ACII or FIII certification advantageous.
• Minimum 7 years in marine insurance, focusing on claims handling and risk management.
• Knowledge of Lloyd’s, IG P&I Clubs, and Institute Cargo Clauses.

Responsibilities

• Oversee marine insurance policies for cargo, hull & machinery and P&I.
• Process and manage cargo and hull claims; negotiate settlements.
• Assess marine risks and implement loss prevention strategies.
• Ensure regulatory compliance and maintain accurate policy and claims records.
• Coordinate with insurers, brokers, surveyors, and legal teams.

Skills

Marine insurance

Cargo insurance

Hull & machinery

P&I claims

Risk assessment

Claims resolution

Negotiation

Analytical thinking

Documentation

MS Office

Education

Bachelor's degree in Insurance/Maritime Studies/Law/Business Admin

ACII / FIII certification advantageous

Tools

Insurance claims management systems

Job description

We are looking for a Manager – Insurance & Claims with a minimum of Ten years of experience in handling marine insurance policies, claims management, and liaising with underwriters. The ideal candidate will have a strong background in cargo insurance, hull & machinery policies, and P&I (Protection & Indemnity) claims, along with a deep understanding of marine risk assessment and claims resolution.

This role involves managing insurance policies, processing claims efficiently, ensuring compliance, and maintaining strong relationships with insurers, brokers, and P&I clubs to optimize coverage and reduce financial exposure.

Key Responsibilities:

1. Insurance Policy Administration:

• Manage and oversee marine insurance policies, including cargo, hull & machinery, and P&I coverage.
• Ensure all vessels and cargo shipments have adequate insurance coverage aligned with business requirements.
• Negotiate competitive premiums and policy terms with brokers, underwriters, and P&I clubs.
• Conduct periodic reviews of insurance policies to ensure they align with evolving risks.
• Manage cargo claims, hull damage claims, third-party liability, and general average incidents.
• Liaise with underwriters, surveyors, loss adjusters, and legal teams to ensure efficient claims processing.
• Evaluate claim documentation, negotiate settlements, and ensure timely payouts to minimize financial impact.
• Track and analyze claim trends and implement preventive measures to mitigate future risks.

3. Risk Management & Loss Prevention:

• Assess marine risks associated with cargo operations, vessel management, and logistics.
• Develop and implement risk mitigation strategies in collaboration with the operations team.
• Work with shipowners, charterers, and cargo handlers to improve claims history and reduce insurance costs.

4. Compliance & Documentation:

• Ensure adherence to marine insurance regulations, international conventions, and company policies.
• Maintain accurate records of insurance policies, claims history, and risk assessments.
• Prepare detailed reports on insurance coverage, claim settlements, and risk exposure for senior management.

5. Stakeholder Management & Coordination:

• Act as the key liaison between the company, insurers, brokers, and P&I clubs.
• Build and maintain strong relationships with insurance underwriters for better policy terms and claims support.
• Provide internal training to relevant departments on marine insurance best practices and risk management.

Key Requirements:

Education & Qualifications:

• Bachelor's degree in Insurance, Maritime Studies, Law, Business Administration, or a related field.
• Professional certifications such as ACII (Associate of Chartered Insurance Institute), FIII (Fellow of the Insurance Institute of India), or equivalent will be advantageous.

Experience & Industry Knowledge:

• Minimum 7 years of experience in marine insurance, focusing on claims handling, underwriting, and risk management.
• Strong understanding of marine risks, cargo insurance, hull & machinery policies, and P&I coverage.
• Familiarity with global marine insurance markets, including Lloyd’s, International Group of P&I Clubs, and Institute Cargo Clauses.
• Proven experience in managing marine claims adjusters, underwriters, brokers, and legal teams.
• Claims Management: Expertise in cargo, hull, and liability claims processing.
• Negotiation Skills: Strong ability to negotiate premiums, policy terms, and claims settlements.
• Analytical Thinking: Ability to assess and mitigate marine risks effectively.
• Communication Skills: Excellent ability to interact with internal teams, insurers, and legal experts.
• Attention to Detail: Strong documentation and compliance focus.
• Technology Proficiency: Familiarity with insurance claims management systems and MS Office (Excel, Word, PowerPoint).

Why Join Us?

• Be part of a leading maritime and shipping company with a global presence.
• Gain exposure to international marine insurance markets and work with top insurers.
• Career progression opportunities in marine risk management and insurance.
• Work in a dynamic, professional, and fast-paced environment.