Manager - Infrastructure Services N 4D

Genpact; Kolkata District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Genpact is seeking a Manager for Infrastructure Services to lead a team of architects and engineers in designing reliable IT infrastructure. You will develop architecture standards, collaborate with stakeholders to translate business needs into solutions, and evaluate new technologies to drive improvements.

This role focuses on delivering infrastructure programs on time and within budget, monitoring performance and security, and maintaining technology roadmaps and lifecycles in a fast-moving,

Qualifications

• Bachelors degree in one of the listed IT fields is required.
• Certifications in security and IT service management are preferred.
• Experience leading infrastructure architecture and engineering teams.

Responsibilities

• Develop and maintain IT infrastructure architecture standards and guidelines.
• Lead a team of infrastructure architects and engineers in design/implementation of systems and networks.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Monitor infrastructure performance and security; ensure reliability and availability.

Skills

Agile Methodology

Change Management

Client Relations

Cloud Assessment

Cloud Strategies

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Risk Management

Storytelling

People Leadership

Personal Effectiveness

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

IBM AIX

IBM Rational ClearCase

Cisco Identity Services Engine (ISE)

Oracle WebLogic

Microsoft Azure Advanced Threat Protection

Job description

Manager - Infrastructure Services NReady to turn bold ideas into real-world impact?At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job Description• Develop and maintain IT infrastructure architecture standards and guidelines • Lead a team of infrastructure architects and engineers in the design and implementation of systems and networks • Collaborate with stakeholders to gather requirements and understand business needs • Evaluate new technologies and trends to recommend solutions for infrastructure improvement • Ensure that infrastructure projects are delivered on time and within budget • Define and maintain infrastructure roadmaps and technology lifecycles • Monitor infrastructure performance and security, and implement measures to ensure reliability and availability.QualificationsBachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network EngineeringCertificationsCERT-Certified Computer Security Incident Handler (CSIH) - SIGMA InstitueSIGMA Institue, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, ITIL Foundation - AxelosAxelosRequired SkillsAgile Methodology, Apple Mac OS, Change Management, Cisco Identity Services Engine (ISE), Client Relations, Cloud Assessment, Cloud Strategies, Collaboration Tools, Design Thinking, Executive Presence, IBM AIX, IBM Rational ClearCase, Inclusion, Microsoft Azure Advanced Threat Protection, Modernizing Operations, Oracle WebLogic, People Leadership, Personal Effectiveness, Risk Management, StorytellingLanguageEnglishLanguage Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -Infrastructure Services NRemote Type -HybridWork Shift -Rotating (India)Why join Genpact?Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matterMake an impact – Help global enterprises solve business challenges that matterAccelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay aheadWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.