Manager - Impact Measurement & Outcomes

Zoho; New Delhi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

NSDC seeks a senior MEL specialist to lead the design and continuous improvement of the MEL framework, indicators, and reporting standards across programmes.

You will coordinate with PMU, partners, and funders to ensure data quality, verification, and evidence-based decision-making. 8–12 years in M&E and a postgraduate degree are required.

Qualifications

• 8–12 years of experience in Monitoring & Evaluation, impact assessment, or outcome-based programmes.
• Experience managing third-party evaluations, MEL frameworks, or verification agencies.
• Strong analytical, quantitative, stakeholder management, reporting, and communication skills.

Responsibilities

• Lead the design and continuous improvement of MEL framework, outcome indicators, verification protocols, and reporting standards.
• Establish outcome definitions, data collection methodologies, QA processes, and learning frameworks aligned with principles.
• Review outcome verification reports and ensure readiness of outcome data for payment calculations and reviews.
• Monitor programme performance against targets, KPIs, and learning indicators; identify improvements.
• Analyse outcome trends, provider performance, and beneficiary outcomes to generate insights.
• Develop learning products, impact reports, case studies, and knowledge resources.

Skills

Analytical skills

Quantitative skills

Stakeholder management

Reporting skills

Communication skills

Education

Postgraduate degree in Public Policy, Economics, Statistics, Management, Development Studies, Social Sciences, Data Analytics, or related disciplines

Job description

At the National Skill Development Corporation (NSDC), we are dedicated to empowering India's youth through comprehensive skill development. Established on July 31, 2008, as a not-for-profit public limited company under section 25 of the Companies Act, 1956 (now corresponding to section 8 of the Companies Act, 2013), we operate as a unique Public Private Partnership (PPP) model under the Ministry of Skill Development & Entrepreneurship (MSDE). Our collaborative structure, with 49% of the share capital held by the government and 51% by the private sector, enables us to be the principal architects of India's skill ecosystem.

We actively support enterprises, start-ups, and organizations by providing funding support, concessional loans, and other innovative financial products. Our mission is to enhance, support, and coordinate private sector initiatives in vocational training, ensuring that financial barriers do not hinder skill development. As the strategic implementation and knowledge partner of the Skill India Mission, we focus on creating efficient training initiatives that open up a world of opportunities in futuristic skills for the potential workforce.

Through strategic partnerships and innovative models, we aim to build a robust skill ecosystem that not only meets current industry demands but also anticipates future trends, empowering India's youth to contribute significantly to the nation’s growth and development.

Job Description

MELStrategy, Outcomes Measurement & Verification

• Leadthe design and continuous improvement of SOF's MEL framework, outcomeindicators, verification protocols, and reporting standards.
  
• Establishoutcome definitions, data collection methodologies, quality assuranceprocesses, and learning frameworks aligned with OBF principles.
  
• Reviewoutcome verification reports and ensure readiness of outcome data for paymentcalculations, programme reviews, and decision-making.
  
• Monitorprogramme performance against outcome targets, KPIs, and learning indicators andidentify improvement opportunities.
  
• Analyseoutcome trends, provider performance, and beneficiary outcomes to generateactionable insights.
  
• Developlearning products, impact reports, case studies, and knowledge resources tosupport programme improvement and scale-up.
  

Technology& Data Integration

• IntegrateMEL indicators, reporting requirements, and verification protocols withintechnology platforms and MIS systems.
  
• Collaboratewith Technology & Data teams to develop dashboards, outcome tracking tools,and performance monitoring systems.
  
• Ensuredata quality, governance, system integrity, and technology-enabled verificationacross the programme lifecycle.
  

StakeholderManagement & Reporting

• Act as the primary MELinterface between the PMU, MEL partners, technology partners, funders, andtraining providers.
  
• Prepare outcome reports,impact updates, and management summaries for leadership, governancecommittees, and stakeholders.
  
• Support evidence-baseddecision-making through regular performance reviews, presentations, andstrategic recommendations.
  

Requirements

• o Postgraduatedegree in Public Policy, Economics, Statistics, Management, DevelopmentStudies, Social Sciences, Data Analytics, or related disciplines
  
• o 8–12years of experience in Monitoring & Evaluation, impact assessment,research, programme analytics, livelihoods, skilling, development finance, oroutcome-based programmes.
  
• o Experiencemanaging third-party evaluations, MEL frameworks, verification agencies, orlarge-scale government/development programmes.
  
• o Stronganalytical, quantitative, stakeholder management, reporting, and communicationskills.