Manager-I - Operational Risk Mgmt SC

ICICI Prudential Life Insurance; Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

ICICI Prudential Life Insurance in Mumbai is seeking a risk and outsourcing governance professional to support outsourcing management activities, including vendor verifications and KRIs.

You will coordinate with stakeholders, develop committee dashboards, and perform risk-based data analyses to drive informed decisions.

This role requires strong Excel skills, CRM experience, and the ability to work across teams in a fast-paced environment.

Qualifications

• Outsourcing management including agreements, approvals, and vendor verification.
• Monitoring Operational Risk KRIs and reporting to committees.
• Risk-based data assessment and related analysis.

Responsibilities

• Oversee outsourcing management processes and governance dashboards.
• Coordinate with stakeholders and prepare committee reports.
• Analyze data to support risk-based decision making.

Skills

Excel data analysis

CRM knowledge

Policy admin systems

Analytical skills

Stakeholder coordination

Tools

CRM Software

Policy Admin System

Job description

Internal employees at level 3, 4 , 5 can also apply for this position

Key responsibilities

• Outsourcingmanagement, including agreements or approvals, vendor verification, KRIs,committee dashboards and reporting.
• OperationalRisk KRI monitoring, stakeholder coordination, and committee reporting.
• Risk-baseddata assessment and related analysis.

Skill requirements

• Goodproficiency in excel, including data analysis and reporting.
• Goodworking knowledge of CRM and the Company’s policy admin system.
• Analyticaland stakeholder coordination skills.