Manager-I - Operational Risk Mgmt East

ICICI Prudential Life Insurance; Ranchi; On-site; INR 500,000 - 800,000; Full time

Job summary

ICICI Prudential Life Insurance in Ranchi, Jharkhand, invites internal employees at Level 3, 4 & 5 to apply for this role. The position focuses on identifying preventive risk measures, reducing fraud, and coordinating investigations across multiple locations.

Responsibilities include timely reporting, process gap detection, and proactive engagement with law enforcement to address evolving fraud trends. Training and knowledge sharing with stakeholders are emphasized.

Responsibilities

• To identify preventive ways to avoid any risk occurrence
• To decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures
• To coordinate and perform investigation on various cases allotted & report within timelines
• Proactively detect problems or gaps in different processes, ensure mitigation, and loop closure
• To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends
• Learning and ground sensing to be shared with the stakeholders for root cause analysis
• Effective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality
• Ensure issues are picked up in a proactive manner & necessary corrections are made
• Create network across the industry to identify nexus / racket
• Proactively engage with law enforcement agencies to impart knowledge and filing complaints
• Imparting risk awareness/sensitization trainings across various branch locations / departments

Job description

Internal employees at Level 3, 4 & 5 can apply for this role

Job responsibilities

• To identify preventive ways to avoid any risk occurrence
• To decrease fraud and operational risk in the state by efficiently identify the emerging risk and putting appropriate measures
• To coordinate and perform investigation on various cases allotted & report within timelines
• Proactively detect problems or gaps in different processes, ensure mitigation, and loop closure
• To effectively manage risk agencies and to ensure that their competency skills are upgraded as against evolving fraud trends
• Learning and ground sensing to be shared with the stakeholders for root cause analysis
• Effective use of risk agency network and ensuring closure of cases within stipulated timelines without compromising on quality
• Ensure issues are picked up in a proactive manner & necessary corrections are made
• Create network across the industry to identify nexus / racket
• Proactively engage with law enforcement agencies to impart knowledge and filing complaints
• Imparting risk awareness/sensitization trainings across various branch locations / departments