Team Size Manages a team of 10 (Recruitment, HR Operations & Admin)
Reports To Head of HR / Leadership
Location [Insert Location]
Experience 10–12 years
Qualification MBA in HR
Role Summary
The HR Manager owns end-to-end HR function management, leading a team of 10 across recruitment and HR operations.
Beyond running day-to-day people operations, this role is expected to shape how HR scales with the business — building systems and a team that stay reliable as headcount grows, moving decisions from instinct to data, and making HR a function other departments actively partner with rather than route around.
The role also oversees admin infrastructure, making this a genuinely end-to-end people and workplace charter.
Key Responsibilities
1. Team & Recruitment Management
- Manage a team of 10, overseeing day-to-day operations and priorities
- Manage the recruitment team — set hiring targets, track pipeline and closures
- Review recruitment metrics (TAT, cost/quality of hire, offer-to-join ratio) and course-correct as needed
- Build a scalable hiring engine — sourcing channels, interview panels, and employer branding — so recruitment holds up as the company grows
2. HR Operations
- Ensure onboarding, payroll, and related HR operations run accurately and on time
- Set up and maintain SOPs, policies, and documentation across HR processes
- Continuously improve processes and implement HR technology/tools (HRMS, ATS, engagement platforms) to reduce manual effort and improve turnaround
- Build HR dashboards and reporting so leadership can track people metrics in real time, not just at review cycles
3. People Management
- Handle the team directly — conduct regular 1-1s, monthly evaluations, and appraisals
- Drive engagement, mentoring, and development within the team, including identifying future team leads
- Manage employee relations, grievances, and people issues with sound judgment and discretion
- Champion culture-building initiatives that keep engagement high as the organization scales
4. Stakeholder Management & Compliance
- Partner with peers across departments to align HR initiatives with business needs
- Ensure statutory and policy compliance across all HR and people processes
- Represent HR in cross-functional discussions and leadership reviews
- Act as a trusted advisor to leadership on org design, workforce planning, and people risk
5. Admin Infrastructure
- Manage admin infrastructure and facilities in addition to HR responsibilities
- Track and report on all admin activities to ensure smooth office operations
Strategic Focus Areas — The Way Forward
- HR Technology & Analytics: Consolidate HR data onto fewer, better-integrated systems; introduce dashboards for attrition, hiring funnel health, and training ROI
- Scalable Structures: Build role clarity, career ladders, and SOPs that let the team (and the company) grow without HR becoming a bottleneck
- Employer Branding: Strengthen the company's positioning as an employer of choice to improve hiring quality and reduce cost/time-to-hire
- Manager Enablement: Equip people managers across the company with tools and training to run better 1-1s, feedback, and performance conversations
- Succession & Retention: Build visibility into critical roles and flight risks, with proactive retention and internal mobility plans
Skills Required
- Excellent communication skills, both written and verbal
- Strong people handling and team leadership capability
- Proven experience managing end-to-end HR functions independently
- Sound understanding of labour law, statutory compliance, and payroll processes
- Process orientation with the ability to drive technology-led improvements
- Working knowledge of HR analytics and HRMS platforms to support data-backed decisions
- Change management skills to help teams adopt new processes and tools smoothly
- Strong stakeholder management and cross-functional collaboration skills
Qualification & Experience
MBA in Human Resources with 10–12 years of progressive HR experience, including at least 3-4 years in a team-handling / managerial capacity across recruitment and HR operations. Experience scaling an HR function in a growing organization is a