Manager - H&B Consulting

Marsh; Gurugram District; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Marsh in India seeks an Health & Benefits Consulting - Analyst to support lead consultants, review client needs, and help implement benefit program strategies. You'll become deeply familiar with US healthcare benefit designs, renewal processes, and compliance reporting while drafting client communications and proposals.

The role emphasizes analysis, benchmarking, data interpretation, collaboration with actuaries and internal teams, and maintaining client documentation.

Qualifications

• Experience in US healthcare and benefits consulting.
• Bachelor's degree preferred in business or related field.
• Proficiency with MS Office tools.
• Willingness to overlap with US hours.

Responsibilities

• Assist lead consultants by reviewing client needs and implementing benefit strategies.
• Review US healthcare and group program designs, renewal processes and compliance requirements.
• Draft client emails, proposals, reports, and presentations; structure communications.
• Analyze healthcare data, benchmark, interpret results and present insights to the team.
• Coordinate with actuaries to ensure data for underwriting is accurate in client materials.
• Manage and maintain client documentation and data files; support with compliance.

Skills

Excellent interpersonal communication

Verbal communication

Written communication

Analytical skills

Intellectual curiosity

Teamwork

Project management

Attention to detail

Self-starter

Willingness to travel

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

POSITION: Health & Benefits Consulting - Analyst

INTERNAL DETAILS

• Job family: H&B Consulting / Job family group: Consulting
• Job profile: H&B Consulting - Analyst
• Aligns with the US-based role of Level C

What a Typical Day Looks Like

• Assist lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
• Become steeped in the details and documentation of a clients' current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
• Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
• Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
• Aid in developing open enrollment benefit guides
• Engage with client vendors regarding client deliverables, documentation and data, and issue resolution
• Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
• Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
• Monitor day-to-day client interactions and offer support or elevate appropriately
• Support with client compliance requirements
• Manage and maintain client documentation and data files
• Use Mercer's proprietary tools, templates and best practices
• Interact daily with US-based core client team members

What We Value

• Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
• Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
• Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry
• Ability to work in teams and independently across multiple clients
• Strong Project Management skills, with an ability to follow multiple work streams and an understanding of how tasks fit into larger deliverables
• Flexibility to work under tight deadlines and changing client needs
• Strong attention to detail
• Self-starter attitude and ability to work with ambiguity
• Ability to travel as & if needed

Preferred Qualifications

• Prior 5+ years of work experience in US Healthcare and Benefits background.
• Relevant Experience: 4+ years of relevant experience and success in consulting a client during implementations OR ongoing relationship management along OR design/management of group health and welfare plans gained in a consulting, brokerage or carrier environment.
• A bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred
• Working knowledge of Microsoft Office - Word, Excel, and PowerPoint
• Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues

What Makes You Stand Out

• Experience working directly with US-based clients
• Track record of critical thinking beyond standard operating procedures
• Comfortable in bringing a distinct point of view to internal discussions; to help improve the status quo.
• Proven flair for building and sustaining relationships with onshore (US-based) colleagues
• Proven fast learner with a knack for taking initiative and emulating from example

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.