Manager-GTM Operations

Righttalentrightnow; Bengaluru; On-site; INR 1,800,000 - 2,700,000; Full time

Job summary

Righttalentrightnow is seeking a Manager of GTM Operations in Bengaluru, India. This role requires leading a team of 6 analysts across Sales Ops, Customer Experience, and Product Operations, ensuring operational excellence and alignment with RevOps goals. The ideal candidate will have 6–10+ years in relevant operations roles and proven people management experience. Responsibilities include team leadership, driving visibility into operations, and partnering with stakeholders to implement efficient frameworks.

Qualifications

• 6–10+ years in Revenue Operations, Sales Operations, CX Operations, or similar roles.
• 2–4+ years of people management experience leading analyst or technical ops teams.
• Familiarity with GTM systems.

Responsibilities

• Lead, coach, and develop a team of 6 GTM operations analysts.
• Ensure alignment of work with broader RevOps priorities.
• Act as the primary escalation point for operational issues.
• Drive accountability through progress tracking and status reporting.

Skills

Analytical skills

Team management

Operational mindset

Attention to detail

Education

Graduate degree

Tools

CRM platforms (Salesforce)

Customer success tools

Product/analytics systems

Job description

Overview

Industry IT-Software / Software Services / testing

Experience Range 8 - 13 Years

Qualification Graduate

Open

Position Description

Quickbase is seeking a Manager of GTM Operations to lead a team of analysts supporting Sales, Customer Experience (CX), and Product Operations. This role sits within the RevOps function and is responsible for driving operational excellence, consistency, and scale across go-to-market systems and processes.

You will lead a Bangalore-based team of 6 analysts (spanning Sales Ops, CX Ops, and Product Ops), providing coaching, prioritization, and execution oversight. This role requires a strong operator who can balance people leadership with hands-on engagement in GTM systems and workflows.

Responsibilities

• Team Leadership & Development
• Lead, coach, and develop a team of 6 GTM operations analysts across Sales Ops, CX Ops, and Product Ops
• Establish clear goals, performance expectations, and career development plans
• Drive accountability through consistent progress tracking, status reporting, and delivery management
• Operational Execution & Oversight
• Act as the primary escalation point for complex operational and system-related issues
• Ensure alignment of analyst work with broader RevOps priorities and business goals
• Drive visibility into team output, progress, and impact for leadership stakeholders
• Ensure consistency and scalability of processes across Sales, CX, and Product operations
• Partner with stakeholders to design and implement operational frameworks that improve efficiency and reduce friction
• Partner closely with Sales, Customer Success, Support, Product, and RevOps leadership
• Translate business needs into actionable operational solutions
• Align priorities across functions to ensure cohesive execution
• Serve as a bridge between technical execution and business strategy
• Help evolve the operating model to support growth and increasing complexity

Qualifications

Required Experience

• 6–10+ years in Revenue Operations, Sales Operations, CX Operations, Product Operations, or similar roles
• 2–4+ years of people management experience, ideally leading analyst or technical ops teams
• Strong familiarity with GTM systems (e.g., CRM platforms like Salesforce, customer success tools, product/analytics systems)
• Experience working in cross-functional, fast-paced environments

Core Skills

• Strong operational mindset with attention to detail and process rigor
• Proven ability to manage multiple priorities and deliver through others

Success in This Role Looks Like

• A high-performing, accountable team with clear ownership and consistent delivery
• Strong alignment between systems, processes, and business needs
• Clear visibility into operational progress and outcomes
• Increased consistency and quality in execution across Sales, CX, and Product Ops