Manager – Finance Controls & Governance

Paytm Payments Services; Mumbai; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Paytm Payments Services seeks a Manager – Finance Controls & Governance in Mumbai to strengthen the finance control environment, monitor critical reconciliations, and drive governance across finance processes. The role requires CA/CMA/MBA with 5–10 years of experience in financial controls and ERP governance.

The candidate will oversee reconciliations, SAP and system controls, audit support, and cross-functional collaboration with Technology, Compliance, and Operations teams to ensure compliance

Qualifications

• CA/CMA/MBA with 5–10 years in finance controls
• Experience in financial services, FinTech, NBFC or banking preferred
• ERP governance, audit management, and process improvement familiarity

Responsibilities

• Strengthen governance and control environment across finance processes
• Oversee reconciliations: bank, GL, settlement, suspense accounts
• Monitor SAP controls, master data governance and SoD
• Support internal and statutory audits; close observations on time
• Prepare finance control MIS and governance dashboards

Skills

Finance controls

Internal controls

Reconciliations

Audit management

Automation

Education

CA

CMA

MBA (Finance)

Tools

SAP

Job description

Manager – Finance Controls & Governance

Location: Mumbai, India

Experience: 5–10 Years

Qualification: CA / CMA / MBA (Finance)

About the Role

We are looking for an experienced Finance professional to join our team as Manager – Finance Controls & Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes.

The ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams.

Financial Controls & Governance

Ensure adherence to approved Finance SOPs, policies, and internal control frameworks.

Monitor key financial processes to identify control gaps, risks, and improvement opportunities.

Conduct periodic control reviews and ensure timely implementation of corrective actions.

Drive process standardization, automation, and continuous improvement initiatives.

Strengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready.

Reconciliations & Exception Management

Oversee critical reconciliations, including:

Bank Reconciliations

General Ledger (GL) Reconciliations

Settlement Accounts

Suspense Accounts

Monitor ageing of unreconciled items and ensure timely resolution of exceptions.

Investigate recurring reconciliation issues and implement preventive controls.

Prepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions.

SAP & Financial Systems Controls

Monitor SAP financial controls, master data governance, and accounting configurations.

Review user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams.

Monitor system interfaces, manual journal entries, reversals, exception reports, and suspense accounts.

Participate in User Acceptance Testing (UAT) for ERP enhancements and system upgrades.

Ensure financial controls remain effective across SAP and other finance systems.

Audit, Compliance & Risk Management

Perform periodic control testing and compliance reviews.

Support Internal Audit, Statutory Audit, and Regulatory inspections by providing required documentation and audit evidence.

Track and ensure timely closure of audit observations and control deficiencies.

Escalate significant control breaches, operational risks, and compliance issues to management.

Maintain complete documentation and audit trails for all key finance control activities.

MIS & Cross-functional Collaboration

Prepare Finance Control MIS, governance reports, and management dashboards.

Coordinate with Treasury, Operations, Compliance, Technology, and Product teams to resolve finance control issues.

Support finance transformation initiatives by promoting automation and technology-driven controls.

Provide insights and recommendations to enhance operational efficiency and strengthen the overall control environment.

Candidate Profile:

Education :

Chartered Accountant (CA)

Cost & Management Accountant (CMA)

MBA (Finance)

-Experience :

5–10 years of relevant experience in:

Finance Controls

Internal Controls

Finance Operations

Audit

ERP Governance

Experience in Financial Services, FinTech, Broking, NBFC, or Banking will be preferred.

-Success Measures:

The successful candidate will be expected to:

Achieve 100% adherence to Finance SOPs and internal control processes.

Ensure timely completion of critical reconciliations and reduce ageing of outstanding items.

Close audit observations and control deficiencies within agreed timelines.

Maintain effective SAP access governance, Segregation of Duties (SoD), and system controls.

Drive automation initiatives to reduce manual interventions and improve operational efficiency.

Deliver accurate and timely Finance Control MIS with zero material control failures.

Location -

Mumbai, India

Candidates based in Mumbai or willing to relocate are encouraged to apply.