Manager, Ethics and AC

PHONEPE LIMITED; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Medical Insurance

Relocation Benefits

Pension/Gratuity

Job summary

PhonePe Limited is seeking a senior member for the Ethics & Compliance team to design and implement employment compliance programs across the enterprise. The role partners with HR to ensure adherence to labour laws and internal policies, coordinating with regulators and external bodies to mitigate risk and drive continuous improvement.

The ideal candidate has 8+ years in technology/ecommerce contexts, strong communication, and a solid grasp of employment codes and global trends affecting

Qualifications

• 8+ years of experience in Technology/Product/Ecommerce/Consulting organizations driving employment charter.
• Knowing International labour laws is an additional advantage.
• Experience in implementing and managing employment law compliance programs with strong communication.

Responsibilities

• Initiate and assist departments to design policies, guidelines and procedures for employment compliance.
• Monitor and drive implementation of employment compliance programs, training and metrics.
• Collaborate with regulators and external agencies to ensure legal compliance and reporting.

Skills

Policy design

Compliance program management

Employment law knowledge

Job description

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Description

About Team
This position in Ethics & Compliance team is responsible to initiate, design and ensure the implementation of policies, procedures and controls so that Company's compliance with employment laws is complied. This position serves as key strategic compliance partner for human resources on employment and labour compliance requirements.

About the role

• 1. Initiate and assist the relevant departments to design policies, guidelines and procedures todrive employment compliance across the enterprise.
• 2. Areas of scope include all company hiring practices, wages, discrimination/harassment,workplace violence, accessibility and other employment obligations. Monitor theimplementation of employment compliance programs, systems and training.
• 3. Initiates cross-functional efforts to drive organizational alignment and ensure compliancewith employment obligations.
• 4. Defines success metrics for areas of responsibility and integrates them into core businessmetrics. Monitor, evaluate and measure operational program processes for review withcross-functional teams to close employment compliance gaps, and drive continuousimprovement.
• 5. Articulates corporate positions on compliance matters to regulators and external agenciesand directs involvement with regulators to ensure compliance with all legal requirements.
• 6. Develops external relationships and alliances strengthening on the company’s reputation within compliance community and leads regulatory outreach meetings, ensuring that the company’s compliance programs, policies, procedures and reports are communicated in a persuasive, accurate and understandable way and that sensitive data is protected. Monitors emerging compliance requirements, including new regulations, and develops strategies torespond to compliance risk.
• 7. Ensures that compliance programs, policies, procedures and reporting are consistent withglobal direction and leverage global talent and resources.
• 8. Manage the development and implementation of cross-functional compliance riskidentification, monitoring and assessment procedures. Conduct and direct assessments toidentify required compliance strategies and action plans for review with cross-functionalteams and provide feedback and recommendations for process controls or policyimprovements.
• 9. Collaborate with compliance training & communications team relating to communications,alerts and tools for educating partners. Assisting the relevant department to implement thechanges in laws and notifications to ensure compliance of all such new developments ofregulations, notifications or circulars.
• 10. Capable of understanding and interpreting the legal framework of labour and employmentlaws and the changes therein such as adapting to new framework of codes.
• 11. Drafting and vetting of all statutory notices on the subject areas and ensuring the closure ofnotices by adequate representations in the concerned departments. Maintaining the MIS formarket and global reporting’s.
• 12. Ensuring the contractor compliances are complied with all the applicable legislations.
• 13. Labour Codes Implementation.

Qualifications

8+ years of experience of working in Technology/Product/ Ecommerce/Consulting organizationsdriving employment charter. Knowing International labour laws is additional advantage.
Experienced in implementing and managing employment law compliance programs and possessesgood communication skills. Detail and process oriented, thought leader and is well versed with latesttrends in their core areas and their applicability for business impact.

Additional Information

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.