Manager, Direct Sales, North America Region - India

JumpCloud; Bengaluru; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

JumpCloud is seeking a Sales Manager to lead the Direct Sales SMB team during an exciting growth phase. You will manage a talented group of sales professionals, oversee day-to-day activities, and foster an environment that motivates high performance.

The role focuses on acquiring new logos and driving ARR, with a strong emphasis on coaching, process discipline, and cross-functional collaboration. The position reports to the Senior Director of Sales and aligns with a remote-first operating model.

Qualifications

• Leadership with accountability and coaching experience
• Strong communication across all levels of the organization
• Ability to think critically and turn ideas into actions
• Capability to convert strategic ideas into executable plans
• Curious and positive mindset
• Ability to work a 7 PM IST to 4 AM IST shift

Responsibilities

• Manage a new business sales team of 5-7 Account Executives focused on SMB customers (10–100 employees)
• Meet and exceed plans for new logos and annual recurring revenue
• Recruit and retain top talent for the sales team
• Leverage SFDC, Gong, LinkedIn Sales Navigator and Outreach to build and convert pipeline into bookings
• Forecast ARR monthly and quarterly; provide performance insights
• Onboard Account Executives and support career development with Sales Enablement
• Coach and support the team to build a repeatable, scalable sales process with KPI discipline
• Collaborate across the organization to drive improvements and remove roadblocks
• Partner with Sales Leadership to define quarterly objectives

Skills

Leadership

Sales coaching

Communication

Critical thinking

Strategic planning

Curious mindset

Education

Bachelor's degree

Tools

SFDC

Gong

LinkedIn Navigator

Outreach

Job description

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the Role:

We’re looking for a Sales Manager to manage our Direct Sales SMB team through our next phase of growth and beyond. You’ll manage a talented team of sales professionals, manage all day-to-day activities, and create an environment that motivates the team to execute at a high level.

The JumpCloud Direct Sales team is a key team focused on driving new logos for the organization to fuel growth. You’ll be expected to bring your experience and sense of urgency to drive sales execution and help propel the team forward. This role reports to the Senior Director of Sales.

What you’ll be doing:

• Manage a new business sales team of 5-7 Account Executives focused on driving our SMB business which includes companies from 10 employees to 100.
• Meet and exceed company plan for new logos and annual recurring revenue
• Recruiting skills to attract and retain top talent that fits our sales model and company culture
• The ability to leverage a technology stack including SFDC, Gong, LI Sales Navigator and Outreach to drive consistent processes to build and convert pipeline into bookings.
• Forecasting ARR on a monthly and quarterly basis to provide insight into team performance
• Partner with Sales Enablement to onboard new Account Executives and build talent through career development
• Provide coaching and support to your team in order to drive a repeatable and scalable sales process through structured coaching and consistent KPI’s
• Partner cross-functionally across the organization to innovate and challenge the status quo
• Drive efficiencies with our systems and be an advocate for the team by identifying areas of opportunity for improvement and removing roadblocks
• Partner with Sales Leadership on building and executing quarterly objectives

We’re looking for:

• Strong leadership qualities that balance empathy with accountability
• Experience with sales coaching and driving adoption of tools and processes with a full cycle sales team
• Strong communication skills at all levels of the organization focused on collaboration that moves initiatives forward
• Ability to apply critical thinking skills
• Capable of taking strategic ideas and turning them into actionable execution plans
• Curious and positive mindset
• Shift time - 7 PM IST to 4 AM IST

Preferred Qualifications:

• 2+ years of experience managing a quota carrying sales team at a SaaS organization or equivalent experience in a similar role exceeding quota on a monthly and quarterly basis
• Experience managing or working with full cycle sales reps
• Bachelor's degree or equivalent experience
• Previously worked in a fast-paced startup environment
• Experience selling to IT teams within Small to Medium sized enterprises (SME’s)
• Strong understanding of inbound metrics and reporting
• Knowledge of Salesforce, Gong, and Outreach or like technologies a plus
• Previously managed teams through structural and organizational change

Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.