Manager Demand Planning

Plugscale Consulting; Bengaluru; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Pentland Brands seeks a Manager to lead the Demand Planning team in its Bangalore office. The role ensures accurate forecasts, robust data delivery, and timely reporting to support the S&OP process across regions (EMEA, APAC, North America).

Analysts are assigned by brand, requiring effective collaboration and strong stakeholder management. Responsibilities include team leadership, process documentation, and onboarding new analysts while ensuring coverage and balanced workloads.

Qualifications

• Bachelor's degree in a related field.
• 8–12 years of experience in demand planning or forecasting.
• At least 2 years leading a team.

Responsibilities

• Lead, coach and develop a team of Analysts in Bangalore.
• Own delivery of S&OP data and standard reports on time and to quality.
• Manage exception rules and ensure timely escalation to regional teams.
• Collaborate with regional demand teams and Global Supply Planners.

Skills

Demand planning

Forecasting

Team leadership

Stakeholder management

Power BI

Excel

S&OP process

Education

Bachelor's degree in Supply Chain/Business/Statistics/Engineering

Tools

SAP

Kinaxis

o9

Blue Yonder

Power BI

Job description

Manager - Department:

Demand Planning Demand & Supply Planning Reports to: Vice President Global | Location: Supply Planning | Bangalore

Direct Reports: We’re Pentland Brands ; a dynamic , global family business, and 2 proud owners and licensees of many iconic active and footwear brands . With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth success is built on teamwork, courage, innovation, and development and an unwavering commitment to . Our excellence.

WHAT’S THE MISSION

The role FOR THIS ROLE? leads the Demand Planning team in Pentland Brands' Bangalore office. The team supports regional demand teams by running the system generated forecast, managing forecast exceptions and delivering the data and reporting needed for the S&OP process. Regional teams own the forecast and regional decisions; this role makes sure the Bangalore team delivers accurate, timely system, data and reporting support to them. Analysts are assigned by brand, so the team supports different regions (EMEA, APAC and North America) and different channels depending on the brands assigned.

WHAT DOES THIS ROLE DO?

Team Leadership

• Lead, coach and develop a team of Analysts, Demand Planning; set objectives and run performance reviews
• Ensuring support coverage and a balanced workload
• Build standard work and process documentation as work transitions to Bangalore
• Recruit and onboard new analysts

SOP Reporting & Data

• Own the delivery of S&OP data and standard reports for each cycle, on time and to agreed quality
• Maintain and improve dashboards and reporting, including automating manual data preparation
• Track and report forecast accuracy and bias across Pentland Brands

Exception Management

• Own the exception management process in the demand planning system: agree exception rules and thresholds with regional teams
• Make sure exceptions are reviewed, resolved or escalated to regional teams within agreed timeframes
• Make sure agreed forecast adjustments and planning data changes are applied accurately in the system

Stakeholder Collaboration

• Act as the main point of contact for regional demand teams on support, priorities and service levels
• Work with the Manager, Supply Planning so demand changes are shared promptly with Global Supply Planners
• Keep planning data consistent across the system, working with master data and IT teams where needed

WHAT DO I BRING TO THE ROLE?

• Bachelor's degree in Supply Chain, Business, Statistics, Engineering or a related field
• 8 12 years of experience in demand planning, forecasting or planning analytics, including at least 2 years leading a team
• Background in apparel, footwear, sporting goods or fashion/FMCG is an advantage
• Hands on experience with a demand planning system (SAP, Kinaxis, o9, Blue Yonder or similar) and with S&OP processes
• Strong Excel and reporting skills; experience with tools such as Power BI is an advantage
• Experience running a planning support team in an offshore/GCC location supporting global brands
• Clear communication and stakeholder management across regions and time zones

HOW WILL MY PERFORMANCE BE MEASURED?

• KPI Exception closure % of system exceptions resolved or escalated within the agreed timeframe
• Own the business, Understand help drive margins. Forecast accuracy & bias reporting Accurate, on business / brands / regions and time reporting of forecast accuracy (e.g. WMAPE) and bias . Manage forecast accuracy of 90% and above
• SOP data timeliness
• SOP data and reports delivered complete and on time for each cycle