Manager, Customer & Market Insights

Regeneron India Private Limited; Hyderabad; Hybrid; INR 1,400,000 - 2,800,000; Full time

Job summary

Regeneron India Private Limited invites a Manager, Customer & Market Insights (Immunology) to Hyderabad. You will lead a small team, synthesize PMR and secondary data, and deliver strategic recommendations to global immunology brands across dermatology, respiratory, and allergy indications.

The role emphasizes standardizing methodologies, stakeholder collaboration, data quality, and capability-building within Regeneron's Hyderabad GCC.

Qualifications

• Bachelor's degree in Life Sciences, Business Administration, Market Research, or related field; MBA preferred.
• 7+ years in market research, insights, analytics, project management, or pharma analytics.
• Minimum 2 years of people management experience.
• Experience with PMR, survey design, and vendor-managed research programs.
• Strong knowledge of IQVIA, claims, APLD, EHR, and commercial analytics.
• Hands‑on analytics using SQL, SAS, Python, Tableau, or Power BI.
• Understanding of AE‑PC compliance, governance, and vendor oversight.
• Exposure to advanced analytics like MMM, targeting, predictive analytics, or promo effectiveness.

Responsibilities

• Lead Global Customer & Market Insights activities across Immunology franchises.
• Develop strategic recommendations from primary and secondary data.
• Lead and coach a team of three Insights & Analytics professionals.
• Standardize insights methodologies, tools, and frameworks across areas.
• Partner with US teams to address business questions and brand strategy.
• Collaborate with Data Management to improve data quality and availability.
• Oversee market research operations, vendor management, surveys, delivery, and insights.
• Synthesize data to provide actionable business recommendations.
• Support knowledge transfer and capability-building in Hyderabad GCC.

Skills

SQL

SAS

Python

Tableau

Power BI

PM/Project management

Stakeholder management

Communication

Storytelling

AI/ML exposure

Education

Bachelor's in Life Sciences

MBA preferred

Tools

IQVIA

EHR data

APLD data

Job description

Build our future together: Regeneron is founded on the belief that the right idea, combined with the right team, can lead to significant transformations. Our growing global network is dedicated to inventing, developing, and commercializing medicines that change lives for those with serious diseases. In doing so, we are pioneering innovative approaches to science, manufacturing, and commercialization, as well as redefining our understanding of health. At Regeneron, we are seeking a Manager, Customer & Market Insights (Immunology) to join our growing Commercial Insights & Analytics organization in Hyderabad. As a founding member of our Global Capability Center (GCC), you will play a critical role in establishing customer insights and analytics capabilities that support Global Immunology brands across Dermatology, Respiratory, and Allergy/ENT/GI indications. Leading a team of analysts, you will integrate primary market research and secondary data insights to generate strategic recommendations, influence business decisions, and drive innovation across global commercial programs. This role offers a unique opportunity to build new capabilities, shape operating models, and partner closely with US-based stakeholders in a fast-growing, science-driven organization. When & where: Hyderabad, India (Hybrid)

Discover your role

• Lead Global Customer & Market Insights activities across Immunology franchises, including Dermatology, Respiratory, and Allergy/ENT/GI indications.
• Develop strategic recommendations by integrating insights from primary market research and secondary data sources.
• Lead and coach a team of three Insights & Analytics professionals, supporting capability development and high-quality results.
• Drive standardization and harmonization of insights methodologies, tools, and frameworks across therapeutic areas.
• Partner with US-based Commercial Insights & Analytics teams to address key business questions and support brand strategy decisions.
• Collaborate with Data Management teams to improve data quality, availability, and consistency.
• Lead all aspects of market research operations, vendor management, survey execution, project delivery, and insight generation.
• Analyze and synthesize primary and secondary data sources to provide actionable business recommendations.
• Support knowledge transfer and capability-building initiatives as part of the establishment of the Hyderabad GCC.
• Contribute to developing operating standards, research documentation practices, and analytics workflows for long-term organizational success.

This role requires

• Bachelor's degree in Life Sciences, Business Administration, Market Research, or a related field; MBA from a Tier-1 institution preferred.
• 7+ years of experience in market research, insights, analytics, project management, or pharmaceutical commercial analytics environments.
• Minimum 2 years of people management experience leading and developing teams.
• Experience with primary market research (PMR), survey design, and vendor-managed research programs.
• Strong knowledge of pharmaceutical data sources including IQVIA, claims, APLD, EHR, and commercial analytics methodologies.
• Hands‑on experience using analytics tools such as SQL, SAS, Python, Tableau, or Power BI.
• Understanding of AE‑PC compliance requirements, market research governance, and vendor oversight processes.
• Exposure to advanced analytics techniques including marketing mix modelling, targeting, predictive analytics, or promotional effectiveness measurement is preferred.
• Strong project management, stakeholder management, communication, and storytelling skills.
• Ability to work effectively across global teams, handle multiple priorities, and thrive in a rapidly evolving GCC environment.
• Experience using AI/ML solutions and automation tools to enhance analytics efficiency and insight generation is preferred.

Does this sound like you?

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits.

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role:

• annual bonuses or other incentive plans
• equity awards
• pension or retirement benefits
• 401(k) company match
• health and wellness programs
• fitness centers
• insurance benefits (e.g. medical, dental, vision, life and disability)
• paid time off
• family support benefits

For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/.

For other locations, additional information will be provided during the recruitment process.

If you have any questions, please speak with your recruiter.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based.

For jobs in Canada: this posting is for an existing position.

Regeneron is a leading biotechnology company that invents life-transforming medicines for people with serious diseases. Founded and led for over 30 years by physician-scientists, our unique ability to repeatedly and consistently translate science into medicine has led to nine FDA-approved treatments and numerous product candidates in development, almost all of which were homegrown in our laboratories.

Regeneron is also proud of award winning culture of innovation, being recognized as a Great Place to Work in 2021, Fast Company’s Best Workplace for Innovators in 2020, and Forbes JUST companies in 2020, among others.