Manager, Customer & Market Insights

Regeneron Pharmaceuticals, Inc.; Hyderabad; Hybrid; INR 4,200,000 - 7,000,000; Full time

Job summary

Regeneron Pharmaceuticals, Inc. in Hyderabad seeks a Manager for Customer & Market Insights (Immunology) to lead a growing team and drive insights across Dermatology, Respiratory, and Allergy/ENT/GI indications. You will integrate primary and secondary data to shape strategic recommendations and support global brand decisions.

The role emphasizes building capabilities within the Hyderabad GCC, collaborating with US teams, and advancing analytics maturity through standardized tools and governance.

Qualifications

• Bachelor's degree in Life Sciences, Business Administration, Market Research, or related field.
• 7+ years in market research, insights, analytics, project management, or pharmaceutical analytics environments.
• Minimum 2 years of people management experience leading and developing teams.
• Experience with PMR, survey design, and vendor-managed research programs.
• Strong knowledge of pharma data sources including IQVIA, claims, APLD, EHR, and commercial analytics methodologies.
• Hands-on analytics using SQL, SAS, Python, Tableau, or Power BI.
• Understanding AE-PC compliance, governance, and vendor oversight processes.
• Exposure to advanced analytics techniques including MMM, targeting, predictive analytics, or promo effectiveness.
• Strong project, stakeholder management, and storytelling skills.
• Ability to work across global teams and manage multiple priorities in a GCC environment.
• Experience with AI/ML solutions and automation to enhance analytics.

Responsibilities

• Lead Global Customer & Market Insights activities across Immunology franchises (Dermatology, Respiratory, Allergy/ENT/GI).
• Develop strategic recommendations by integrating primary market research and secondary data insights.
• Lead and coach a team of Analytics professionals (three), supporting capability development and high-quality results.
• Drive standardization and harmonization of insights methodologies, tools, and frameworks across therapeutic areas.
• Collaborate with US-based teams to address business questions and support brand strategy decisions.
• Coordinate with Data Management to improve data quality, availability, and consistency.
• Oversee market research operations, vendor management, survey execution, and insight generation.
• Analyze and synthesize data to provide actionable business recommendations.
• Support knowledge transfer and capability-building as Hyderabad GCC is established.
• Develop operating standards and analytics workflows for long-term success.

Skills

Leadership

Team management

Project management

Communication

Education

Bachelor's in Life Sciences

MBA (Tier-1 preferred)

Tools

SQL

SAS

Python

Tableau

Power BI

Job description

Build our future together:

Regeneron is founded on the belief that the right idea, combined with the right team, can lead to significant transformations. Our growing global network is dedicated to inventing, developing, and commercializing medicines that change lives for those with serious diseases. In doing so, we are pioneering innovative approaches to science, manufacturing, and commercialization, as well as redefining our understanding of health.

At Regeneron, we are seeking a Manager, Customer & Market Insights (Immunology) to join our growing Commercial Insights & Analytics organization in Hyderabad. As a founding member of our Global Capability Center (GCC), you will play a critical role in establishing customer insights and analytics capabilities that support Global Immunology brands across Dermatology, Respiratory, and Allergy/ENT/GI indications. Leading a team of analysts, you will integrate primary market research and secondary data insights to generate strategic recommendations, influence business decisions, and drive innovation across global commercial programs. This role offers a unique opportunity to build new capabilities, shape operating models, and partner closely with US-based stakeholders in a fast-growing, science-driven organization.

When & where:

Hyderabad, India (Hybrid)

Discover your role:

• Lead Global Customer & Market Insights activities across Immunology franchises, including Dermatology, Respiratory, and Allergy/ENT/GI indications.
• Develop strategic recommendations by integrating insights from primary market research and secondary data sources.
• Lead and coach a team of three Insights & Analytics professionals, supporting capability development and high-quality results.
• Drive standardization and harmonization of insights methodologies, tools, and frameworks across therapeutic areas.
• Partner with US-based Commercial Insights & Analytics teams to address key business questions and support brand strategy decisions.
• Collaborate with Data Management teams to improve data quality, availability, and consistency.
• Lead all aspects of market research operations, vendor management, survey execution, project delivery, and insight generation.
• Analyze and synthesize primary and secondary data sources to provide actionable business recommendations.
• Support knowledge transfer and capability-building initiatives as part of the establishment of the Hyderabad GCC.
• Contribute to developing operating standards, research documentation practices, and analytics workflows for long-term organizational success.

This role requires:

• Bachelor's degree in Life Sciences, Business Administration, Market Research, or a related field; MBA from a Tier-1 institution preferred.
• 7+ years of experience in market research, insights, analytics, project management, or pharmaceutical commercial analytics environments.
• Minimum 2 years of people management experience leading and developing teams.
• Experience with primary market research (PMR), survey design, and vendor-managed research programs.
• Strong knowledge of pharmaceutical data sources including IQVIA, claims, APLD, EHR, and commercial analytics methodologies.
• Hands-on experience using analytics tools such as SQL, SAS, Python, Tableau, or Power BI.
• Understanding of AE-PC compliance requirements, market research governance, and vendor oversight processes.
• Exposure to advanced analytics techniques including marketing mix modeling, targeting, predictive analytics, or promotional effectiveness measurement is preferred.
• Strong project management, stakeholder management, communication, and storytelling skills.
• Ability to work effectively across global teams, handle multiple priorities, and thrive in a rapidly evolving GCC environment.
• Experience using AI/ML solutions and automation tools to enhance analytics efficiency and insight generation is preferred.

Does this sound like you?

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, sp