Manager - Contract and Vendor Management

Aviation Indeed™️; Gurugram District; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

A leading aviation consulting firm in Gurugram is looking for a Contracts Lead to oversee all ground operations contracts. This role includes negotiating contracts with vendors, ensuring compliance with safety standards, and managing supplier relationships. Candidates should have a Master's degree and at least 8 years of experience in airport operations or contract management, preferably in the aviation or hospitality industry. Strong negotiation and interpersonal skills are essential, along with a keen attention to detail.

Qualifications

• Minimum 8 years of experience in airport operations or managing airport contracts.
• Desired: Experience in hospitality or aviation industry, along with 8+ years in contract management.

Responsibilities

• Oversee all Ground Operations contracts and negotiate with vendors.
• Lead and manage ground handling suppliers to deliver performance outcomes.
• Ensure compliance of all GH suppliers and manage contract amendments.

Skills

Negotiation skills

Customer centricity

Stakeholder management

Problem-solving abilities

Strong interpersonal skills

Attention to detail

Knowledge of business laws

Education

Masters/MBA/PGDM/PGP/PG degree

Law Degree (BA-LLB/BBA-LLB/LLM)

Job description

Overview

Contracts Lead - Ground Operations

Role Details

Position Title: Contracts Lead

Function: Ground Operations

Location: Gurugram

Reports to: Head - Airport Performance Management & Administration

Job Purpose

Oversee all Ground Operations contracts; create, analyze, and negotiate an array of contracts for various third-party vendors and other transactions. Build and maintain relationships with vendors, clients, and other business connections.

Responsibilities

Key Accountabilities

Strategic Activities

• Draft and negotiate leases, contracts, and related agreements with various suppliers and vendors for Ground Handling (GH) services in line with the functional and organizational strategy.
• Assess the performance of all GH vendors and suppliers on a periodic basis.
• Coordinate with the Head - Airport Performance Management & Administration on adherence to budgets and control of administrative costs.

Contract Management

• Lead and manage ground handling suppliers and airport companies to deliver targeted performance outcomes in all areas of safety, compliance, cost control, and operational performance.
• Ensure that all GH suppliers comply with requirements, safety standards, and operational goals.
• Responsible for legal contract amendments, review of drafts, and follow-up on contract approvals.
• Assist in developing pre-qualification criteria for potential suppliers.
• Lead the preparation of various contract templates for standard GH agreements and contracts.
• Monitor all GH contracts for compliance and renegotiate as necessary in line with functional strategy.
• Create a system for documentation of all records for contracts.

Team Management

• Provide direction and advice to direct reports in performing their delegated responsibilities.
• Oversee the overall performance of direct reports and ensure KPIs are well communicated and monitored.
• Any additional responsibility may be assigned to the role holder as a standalone project or regular work, to be agreed upon between the incumbent, reporting officer, and HR.

Skills

• Negotiation skills
• Customer centricity
• Stakeholder management
• Problem-solving abilities
• Strong interpersonal skills
• Attention to detail
• Knowledge of business laws

Key Performance Indicators

• Adherence to contractual compliance
• Percentage of agreements expiring without effective renewals
• Contract approval delays
• Contract cycle times (from initiation to signature)
• Deviation of contract terms from standard clauses

Key Interfaces

Internal Interfaces

• Airport Operations Teams: Coordinate on adherence to contractual budgets, preparation of new contracts, and renewals for existing contracts.

External Interfaces

• Vendors/Suppliers: Lead the contract management process, manage relationships and contract renewals, and ensure that all GH suppliers comply with safety standards and operational goals.

Educational And Experience Requirements

• Minimum Education: Masters/MBA/PGDM/PGP/PG degree and/or Law Degree (BA-LLB/BBA-LLB/LLM)
• Experience: Minimum 8 years of experience in airport operations or managing airport contracts.
• Desired: Experience in the hospitality or aviation industry is an advantage, along with 8+ years of experience in contract management.