Manager, Content Platform & Governance

Lenovo; Bengaluru Urban; On-site; INR 180,000 - 240,000; Full time

Job summary

Lenovo is seeking a Manager, Content Platform Governance to operate the day-to-day governance of the company’s sales enablement content ecosystem, with Highspot as the primary platform. This role ensures content is accurate, current, discoverable, properly tagged, and managed throughout the lifecycle.

The successful candidate will coordinate across content owners, publishers, Sales, Marketing, Sales Enablement, and IT, and will produce regular reports on content health, publishing activity, and

Qualifications

• Bachelor's degree or equivalent required.
• 4+ years of experience in sales enablement, content operations, or related field.
• Experience with content-management, digital experience platforms, or knowledge-management systems.
• Experience publishing content, metadata, taxonomy, approvals or lifecycle management.
• Strong coordination across multiple stakeholders and deadlines.
• Excellent communication and report-driven mindset.

Responsibilities

• Operate Highspot governance model, including content structure, metadata, publishing standards, and lifecycle processes.
• Administer daily platform activities: user access, publisher support, updates, publishing coordination.
• Review content submissions for metadata, ownership, naming conventions, approvals, and alignment to standards.
• Coordinate content lifecycle: reviews, updates, archival, retirement, remediation.
• Maintain content records, governance trackers, publisher lists, and procedures documentation.
• Conduct platform-health and content-quality audits; identify gaps and coordinate remediation.
• Provide training and guidance to content owners and publishers on Highspot usage and governance.
• Produce recurring reports on content health, metadata, publishing activity, aging content, and usage.

Skills

Organizational skills

Project coordination

Cross-functional

Attention to detail

Communication skills

Education

Bachelor's degree or equivalent

Tools

Highspot

Power BI

CRM systems

Excel

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Manager, Content Platform Governance

Position Summary

The Program Manager, Content Platform Governance will execute the day-to-day operating model of the company’s sales enablement content ecosystem, with Highspot as the primary platform. This role ensures sellers can quickly find trusted, relevant, current content within their workflow and that content owners follow consistent standards for publishing, metadata, lifecycle management, and measurement. The role is responsible for applying established governance standards and operating processes to ensure sales content is accurate, current, discoverable, properly tagged, and managed consistently. The successful candidate will be highly organized, detail-oriented, and comfortable coordinating across content owners, publishers, Sales, Marketing, Sales Enablement, and IT.

Key Responsibilities

• Operate and maintain the established Highspot governance model, including content structure, navigation, metadata, publishing standards, and lifecycle processes.
• Administer daily platform activities, including user access, publisher support, Spot and page updates, publishing coordination, and issue resolution.
• Review content submissions for required metadata, ownership, naming conventions, approvals, and alignment to publishing standards.
• Coordinate content lifecycle activities, including scheduled reviews, content updates, archival, retirement, and remediation of outdated or duplicate materials.
• Maintain accurate content records, governance trackers, publisher lists, and documentation of standards and operating procedures.
• Conduct routine platform-health and content-quality audits; identify gaps and coordinate remediation with publishers and content owners.
• Support content owners and publishers with training, guidance, and practical assistance in using Highspot and following governance requirements.
• Produce recurring reporting on content health, metadata completion, publishing activity, aging content, platform usage, and publisher compliance.
• Help translate reporting insights into clear action lists for content owners, business groups, and governance reviews.
• Coordinate platform change requests, integrations, and technical issues with IT, Digital Transformation, and platform support teams.
• Partner with content-strategy and seller-experience teams to ensure governed content is easy for sellers to find and use.
• Maintain operational continuity and document key decisions, risks, and outstanding actions.
• Interface with Highspot including vendor relationship and contract

Required Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4+ years of experience in sales enablement, content operations, marketing operations, revenue operations, digital platforms, or a related field.
• Experience working with a content-management, knowledge-management, sales enablement, or digital experience platform.
• Experience managing operational processes involving content publishing, metadata, taxonomy, approvals, or content lifecycle management.
• Strong organizational and project-coordination skills, with the ability to manage detailed work across multiple stakeholders and deadlines.
• Strong attention to detail and a consistent approach to quality control, documentation, and follow-through.
• Comfortable using reports and data to identify issues, track progress, and communicate operational performance.
• Strong written and verbal communication skills.
• Ability to work effectively in a global, cross-functional environment.

Preferred Qualifications

• Experience with Highspot or a similar sales enablement platform.
• Experience supporting global sales, marketing, or enablement organizations.
• Familiarity with CRM, learning platforms, digital content systems, or enterprise collaboration tools.
• Experience with Power BI, Qlik, Excel, or similar reporting tools.
• Experience providing end-user support, training, or publisher enablement.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.