Manager - Collections & Revenue Cycle

2070 Health Inc.; Maharashtra; On-site; INR 900,000 - 1,500,000; Full time

Job summary

2070 Health Inc. is seeking an experienced Manager - Collections & Revenue Cycle to oversee hospital accounts receivable, monitor ageing, and drive timely collections from patients, corporates, TPAs, and insurers.

You will collaborate with finance, billing, TPA, corporate, and operations teams to resolve claim-related issues, reduce DSO, and implement robust collection processes. Strong negotiation, Excel and MIS proficiency, and ability to handle high data volumes are essential.

Qualifications

• Experience in hospital finance and revenue cycle management.
• Experience with TPA/insurance collections and healthcare receivables.
• Knowledge of hospital billing and insurance claim processes.

Responsibilities

• Manage hospital accounts receivable and track outstanding collections.
• Track amounts across patients, corporates, TPAs, and insurers.
• Develop ageing-wise receivables tracker and monitor ageing.
• Follow up with TPAs, insurers, and corporate clients for pending payments.
• Identify delayed payments and take proactive collection actions.
• Coordinate with billing and TPA teams to resolve claim issues affecting collections.
• Monitor claim deductions, short payments, rejections, and disputed amounts.
• Reconcile balances with finance records.
• Conduct regular ageing reviews and prioritize high-value accounts.
• Escalate critical collection issues to management.
• Prepare MIS related to collections and receivables.
• Identify root causes of delayed realization and improve collection cycle.

Skills

Hospital billing

TPA/insurance claims

Receivables management

Negotiation skills

Excel & MIS

Stakeholder management

Data analysis

Tools

Excel

MIS reporting

Job description

Job Description : Manager - Collections & Revenue Cycle

Location

Mumbai

Industry

Healthcare / Hospitals

Experience

2-10 years

Employment Type

Full-time

About The Role

We are looking for an experienced SSO - Collections / Receivables professional to manage hospital receivables and drive timely collection of outstanding amounts from patients, corporates, TPAs, insurance companies, and other institutional customers.

The role will work closely with finance, billing, TPA, corporate, and operations teams to improve collections and reduce ageing outstanding.

Key Responsibilities

• Manage and monitor hospital accounts receivable and outstanding collections
• Track outstanding amounts across patients, corporates, TPAs, and insurance companies
• Develop and maintain an ageing-wise receivables tracker
• Follow up with TPAs, insurance companies, corporate clients, and other stakeholders for pending payments
• Identify delayed payments and take proactive action for collection
• Coordinate with billing and TPA teams to resolve documentation, billing, and claim-related issues affecting collections
• Monitor claim deductions, short payments, rejections, and disputed amounts
• Reconcile outstanding balances with finance records
• Conduct regular ageing reviews and prioritize high-value and long-pending accounts
• Escalate critical collection issues to management
• Prepare daily/weekly/monthly MIS related to collections and receivables
• Work with internal teams to identify root causes of delayed realization
• Support implementation of processes to improve the hospital's collection cycle and reduce DSO
• Ensure proper documentation and records of all collection follow-ups

Key Skills

• Strong knowledge of hospital billing, TPA/insurance claims, and receivables
• Strong follow-up and negotiation skills
• Excellent numerical and analytical abilities
• Good knowledge of Excel and MIS
• Ability to manage large volumes of outstanding data
• Strong coordination and stakeholder-management skills
• Ability to work with tight collection timelines

Preferred Background

Candidates with experience in hospital finance, revenue cycle management, TPA/insurance collections, healthcare receivables, or hospital billing will be preferred.