Manager - Collections And Revenue Cycle

2070 Health Inc.; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

2070 Health Inc. in Mumbai seeks a Manager - Collections & Revenue Cycle to oversee hospital receivables and drive timely collections from patients, corporates, TPAs, insurers, and other institutional customers.

You will work closely with finance, billing, TPA, corporate, and operations teams to reduce ageing and improve cash flow, while coordinating documentation and resolving claim-related issues.

Qualifications

• Experience in hospital receivables and revenue cycle is preferred.
• Strong negotiation and follow-up abilities.
• Excellent numerical and analytical skills are required.
• Proficiency in Excel and MIS for reporting and tracking.

Responsibilities

• Manage hospital accounts receivable and track outstanding collections.
• Monitor amounts across patients, corporates, TPAs, and insurers.
• Develop and maintain ageing receivables tracker.
• Follow up with TPAs, insurers, corporates, and stakeholders for payments.
• Identify delayed payments and initiate proactive collections.
• Coordinate with billing and TPA teams to resolve issues affecting collections.
• Monitor claim deductions, short payments, rejections, and disputed amounts.
• Reconcile balances with finance records and perform ageing reviews.
• Escalate critical collection issues to management and prepare MIS reports.

Skills

Receivables management

Follow-up & negotiation

Numerical & analytical abilities

Stakeholder management

Time management

Tools

Excel

MIS

Job description

Job Description:

Job Description : Manager - Collections & Revenue Cycle

Location: Mumbai
Industry: Healthcare / Hospitals
Experience: 2-10 years
Employment Type: Full-time

About the Role

We are looking for an experienced SSO - Collections / Receivables professional to manage hospital receivables and drive timely collection of outstanding amounts from patients, corporates, TPAs, insurance companies, and other institutional customers.

The role will work closely with finance, billing, TPA, corporate, and operations teams to improve collections and reduce ageing outstanding.

Key Responsibilities

• Manage and monitor hospital accounts receivable and outstanding collections.
• Track outstanding amounts across patients, corporates, TPAs, and insurance companies.
• Develop and maintain an ageing-wise receivables tracker.
• Follow up with TPAs, insurance companies, corporate clients, and other stakeholders for pending payments.
• Identify delayed payments and take proactive action for collection.
• Coordinate with billing and TPA teams to resolve documentation, billing, and claim-related issues affecting collections.
• Monitor claim deductions, short payments, rejections, and disputed amounts.
• Reconcile outstanding balances with finance records.
• Conduct regular ageing reviews and prioritize high-value and long-pending accounts.
• Escalate critical collection issues to management.
• Prepare daily/weekly/monthly MIS related to collections and receivables.
• Work with internal teams to identify root causes of delayed realization.
• Support implementation of processes to improve the hospitals collection cycle and reduce DSO.
• Ensure proper documentation and records of all collection follow-ups.

Key Skills

• Strong knowledge of hospital billing, TPA/insurance claims, and receivables.
• Strong follow-up and negotiation skills.
• Excellent numerical and analytical abilities.
• Good knowledge of Excel and MIS.
• Ability to manage large volumes of outstanding data.
• Strong coordination and stakeholder-management skills.
• Ability to work with tight collection timelines.

Preferred Background

Candidates with experience in hospital finance, revenue cycle management, TPA/insurance collections, healthcare receivables, or hospital billing will be preferred.