Manager - Career Services

Darwinbox Digital Solutions Pvt. Ltd.; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Masters’ Union is seeking a skilled professional to lead career readiness across programs. You will own mentorship, readiness diagnostics, and career assets, partnering with Career Services, Academics, Admissions, and Alumni to ensure strong student outcomes.

You will design interview storytelling frameworks, develop coaching interventions, and scale processes across cohorts while closely tracking readiness and placement metrics to drive continuous improvement.

Qualifications

• 4–7 years in career prep, coaching, services, PM, or related roles.
• Experience designing or managing structured career-readiness programs.
• Strong understanding of behavioral interviewing and career coaching.
• Strong program design, facilitation, and stakeholder management.
• Comfort with data, dashboards, trackers and feedback to measure impact.
• Excellent communication, ownership, problem-solving and leadership.
• Experience in higher education, consulting or talent development preferred.
• Background in Psychology, MBA, HR or L&D is helpful but not mandatory.

Responsibilities

• Own and improve structured career-readiness journeys including mentorship and milestones.
• Design and deliver frameworks for interview storytelling, self-awareness and presence.
• Drive quality of resumes, profiles, portfolios and interview question banks.
• Build scalable processes, playbooks and training modules for multiple programs.
• Track readiness, mentorship engagement, interview performance and outcomes.
• Coordinate with mentors, alumni, industry professionals and internal teams.
• Align career preparation with student and employer requirements.
• Address career-prep queries with structured guidance and timely communication.

Skills

Career prep

Career coaching

Program management

Behavioral training

Leadership development

Learning & development

Executive coaching

Stakeholder management

Education

MBA or related field

Psychology background

Job description

About the Role

You will be part of the Central Functions – Learning& Development team and will own career preparation initiatives acrossMasters’ Union’s programs. The role is responsible for building and deliveringa consistent, scalable career-readiness ecosystem covering mentorship,behavioural preparation, interview readiness, career assets, student readinessand program governance. The role will work closely with CareerServices/Placements, Academics, Admissions, Student Experience, Alumni andLeadership teams to ensure students are well prepared for diverse hiring environments.

Specifically, this role will involve

• Owning and continuously improving structuredcareer-readiness journeys, including mentorship, readiness diagnostics, careerroadmaps, milestones and student interventions.
• Designing and delivering frameworks for interview storytelling,communication, self-awareness, decision-making, executive presence andbehavioural interviewing; integrate these with role- and industry-specificpreparation.
• Driving quality and consistency of resumes, LinkedInprofiles, video CVs, portfolios, interview question banks, storytellingframeworks, evaluation rubrics and feedback mechanisms.
• Building repeatable processes, playbooks, trainingmodules and operating mechanisms that enable career preparation to scale acrossmultiple programs without compromising quality.
• Tracking student readiness, mentorship engagement,interview performance and career outcomes; use data and feedback to identifygaps and improve interventions.
• Coordinating with mentors, coaches, alumni, industryprofessionals and internal teams; support mentor enablement and ensureconsistent delivery across cohorts.
• Partnering with Career Services/Placements, Academics,Admissions, Student Experience, Alumni and Leadership teams to align careerpreparation with student and employer requirements.
• Addressing career-preparation queries, provide structuredguidance, ensure timely communication and maintain a high-touch studentexperience.
• Incorporating recruiter feedback, hiring trends,interview performance and placement outcomes into career-preparation frameworksand student support.

Ideal candidate will have

• 4–7 years of experience in Career Preparation, CareerCoaching, Career Services, Program Management, Behavioral Training, LeadershipDevelopment, Learning & Development, Executive Coaching, or related areas.
• Experience designing or managing structuredcareer-readiness, mentorship, coaching or student-development programs
• Strong understanding of behavioral interviewing, hiringexpectations, career coaching and student readiness.
• Strong program design, facilitation, stakeholdermanagement and execution skills.
• Comfortable working with data, dashboards, trackers andfeedback mechanisms to measure readiness and program effectiveness.
• Strong communication, ownership, problem-solving andleadership skills, with the ability to influence across levels.
• Experience in higher education, business schools,consulting, executive coaching, talent development or a high-growtheducation/learning environment is preferred.
• Background in Psychology, MBA, HR, Learning &Development or a related field is preferred but not mandatory.