Manager - Banking Operations

Osfin.ai; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunity to work with top banks

Professional growth with industry leaders

Exposure to financial operations automation

Job summary

A leading fintech company is seeking a Manager – Bank Operations to oversee reconciliation and settlement operations for banking clients. The ideal candidate will possess deep banking operations expertise and hands-on experience with automation and stakeholder management. This role is pivotal in ensuring operational excellence and supporting large-scale transformation projects. The company offers a competitive salary and opportunities for professional growth in a dynamic industry environment.

Qualifications

• Strong experience in banking operations across cards, digital payments, and dispute reconciliation.
• Hands-on knowledge of reconciliation processes and automation.
• Experience managing large-scale banking or fintech transformation projects.

Responsibilities

• Manage end-to-end banking operations, including reconciliation, settlement, and dispute management.
• Lead reconciliation automation initiatives and troubleshoot.
• Act as the primary point of contact for bank operations engagements.

Skills

Banking operations expertise

Reconciliation process knowledge

Stakeholder management

Analytical and problem-solving skills

Team leadership

Job description

Job Title: Manager – Bank Operations

About Osfin.ai: Osfin.ai is building cutting-edge solutions to help firms streamline and automate their financial operations. Leading organisations across industries rely on Osfin.ai to modernise reconciliation, settlement, and dispute management processes. Founded by IIT Kanpur alumni with deep experience in product development and management consulting, Osfin.ai is on a strong 10X growth journey. We are a rapidly growing global team with offices across India and the US, working closely with top banks and large enterprises.

Role Overview

We are looking for a Manager – Bank Operations to lead and scale reconciliation and settlement operations for our banking clients. This role combines deep banking operations expertise with hands‑on exposure to automation, stakeholder management, and team leadership. You will work closely with banks, internal product teams, and implementation specialists to ensure operational excellence and successful transformation outcomes.

Key Responsibilities

• Manage end-to-end banking operations, including reconciliation, settlement, and dispute management
• Lead and oversee reconciliation automation initiatives, including troubleshooting and optimisation
• Act as the primary point of contact for on-site and remote bank operations engagements
• Lead, mentor, and grow a team of recon and automation specialists
• Ensure adherence to SLAs, quality standards, and operational controls
• Collaborate with product, engineering, and implementation teams to drive continuous improvement
• Support large-scale banking and IT transformation projects with a strong operations lens

What We Are Looking For

• Strong experience in banking operations, preferably across cards, digital payments, settlements, and dispute reconciliation
• Hands‑on knowledge of reconciliation processes and automation
• Experience managing large‑scale banking or fintech transformation projects
• Strong analytical, troubleshooting, and problem‑solving skills
• Proven ability to manage stakeholders across banks, vendors, and internal teams
• Demonstrated team leadership, quality ownership, and execution excellence

Work Locations

• Kochi
• Mangalore
• Mumbai
• Bangalore

What We Offer

• Competitive salary and benefits
• Opportunity to work closely with top banks and large enterprises
• High-impact role in a fast‑growing fintech SaaS company
• Professional growth and learning with experienced industry leaders
• Exposure to cutting‑edge financial operations automation