Manager AP

IHG Hotels & Resorts; Gurugram District; Hybrid; INR 1,600,000 - 2,400,000; Full time

Benefits offered by this job

Room discounts across properties

Recharge days

Volunteering days

Wellbeing framework

Job summary

IHG Hotels & Resorts in Gurugram seeks an Accounts Payable Manager to lead Global Operations for AP processes, ensuring SLA adherence, issue resolution and process improvement across regions.

You will manage a team, coach staff, collaborate with on-shore counterparts, auditors, and business managers, and drive continuous improvements while maintaining strong controls.

Qualifications

• Post Graduate Degree preferred.
• Relevant field of work or equivalent experience.
• Knowledge of PeopleSoft or other enterprise financial systems and MS Office.
• Experience leading and developing people.
• Strong verbal and written communication skills.
• Experience working with global teams.
• Ability to identify and resolve transactional inconsistencies.

Responsibilities

• Review team operations and service quality for AP processes.
• Ensure tasks meet process responsibility matrix and regional requirements.
• Oversee timely, accurate monthly work items.
• Provide permanent fixes for recurring issues.
• Define and monitor process updates and changes.
• Provide auditors with timely data for AP-related audits.
• Establish controls to ensure smooth delivery of operations.
• Drive continuous improvement to prevent regional slippage.
• Coach and develop team members; manage performance and succession planning.
• Work with regional counterparts to resolve issues and ensure global model adherence.
• Ensure consistency of India-based regional accounting teams with global model.
• Participate in AP enhancement and project work.
• Manage business continuity and disaster recovery planning for AP.

Skills

PeopleSoft

Finance systems

MS Office

Team leadership

Issue resolution

Education

Postgraduate degree

Tools

PeopleSoft

MS Office

Job description

Job Description:

Role Purpose

• The Accounts Payable Manager will be managing Global Operations for his/ her Process.
• Will be required to work with on shore counter parts, Customers and business managers.
• Will be working on issue resolution and Process improvements in AP Process.
• Will need to make sure the process SLA's are maintained in all regions.
• Will work on ensuring the IHG Values are adhered and team members work towards it.

Key Accountabilities

• Responsible for review of team operations, specialized transactions, and service quality.
• Ensure tasks assigned to the department are completed per the process responsibility matrix and satisfy the regional requirements.
• Direct and oversee of the preparation of timely, accurate monthly work related items
• Demonstrate expertise in Issue Resolution, Providing Permanent Fixes for recurring issues.
• Define, implement and monitor Process related updates and changes.
• Timely and accurate data to be provided to auditors as and when the request arises for the various AP related audits.
• Should be able to put processes in place to ensure smooth delivery of operations.
• Should work on a Continuous Improvement Plan for ensuring Performance does not slip in any region.
• People Management: Coach and develop team members: hire, fire, assess, discipline, document performance, succession planning and recommend salary and classification changes.
• Work on minimizing Attrition in Process.
• Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards.
• Actively work with the Regional Counterparts to ensure if there are any issues and provide necessary solutions to them
• To ensure process applied by India based regional accounting teams are consistent and conform to the global model.
• Active Participation in enhancement and project related work for AP.
• Actively manage the business continuity and disaster recovery plans for the regional process.
• Seek opportunities under the IHG's environmental strategy and the implementation there-of.
• Timely Merit reviews and Performance appraisals

Key Skills & Experiences

Education

• Post Graduate Degree preferred.
• Relevant field of work or an equivalent combination of education and work related experience.
• Demonstrated knowledge and understanding of PeopleSoft or other enterprise financial systems and Microsoft Office.
• Demonstrated experience in leading, motivating and developing people.
• Demonstrated effective verbal and written communication skills.
• Experience in working along side a global team.
• Demonstrated proficiency in recognizing and resolving problems or inconsistencies in transactions and system.

Experience:

• 6-8 years progressive work related experience in accounting and finance with demonstrated proficiency in multiple disciplines/processes related to the position as well as 3-5 years managing people
• Positive attitude and High levels of energy

Physical Requirements -

• Work is performed in a normal office environment.
• Ability to function effectively in different time zones.
• Work may include regional and/or international travel.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.