Manager - Accounts Receivable(AR)

Aspire Jobs.ai; Ahmedabad District; On-site; INR 420,000 - 660,000; Full time

Job summary

Aspire Jobs is seeking a confident Account Manager to oversee post-enrollment payment operations and collections for our US process. This role requires strong communication, negotiation, and relationship management to ensure timely collections while maintaining a positive candidate experience.

The ideal candidate will follow up on payments, negotiate plans when needed, and maintain accurate records to protect Aspire Jobs' revenue pipeline and candidate relationships.

Qualifications

• Excellent spoken and written English communication skills.
• Strong negotiation and persuasion abilities.
• Ability to confidently handle payment objections and difficult conversations.
• Professional phone etiquette and relationship management skills.
• Experience in collections, account management, customer support, inside sales, EdTech counseling, recruitment operations, or related fields.
• Experience handling installment-based or recurring payment collections is an advantage.
• Experience working with U.S.-based clients or candidates is preferred but not mandatory.

Responsibilities

• Own the end-to-end post-enrollment payment collection process for active candidates.
• Conduct regular payment follow-ups via calls, WhatsApp, email, and CRM systems.
• Set clear payment expectations with candidates and secure commitment to agreed payment schedules.
• Track overdue accounts and proactively implement collection strategies.
• Negotiate payment plans and resolve payment disputes professionally.
• Maintain accurate payment records, installment tracking, and account status updates.
• Coordinate with recruitment, enrollment, and operations teams regarding payment-related matters.
• Issue payment reminders, receipts, and overdue notices.
• Identify and upscale high-risk or non-responsive accounts.
• Prepare daily and weekly collection reports for management review.
• Maintain high collection rates while preserving positive candidate relationships.

Skills

English communication

Negotiation

Handling objections

Phone etiquette

Relationship management

Collections experience

US client exposure

Tools

CRM systems

Job description

ACCOUNT MANAGER - ACCOUNTS RECEIVABLES

(US process)

Aspire Jobs | Full-Time | Night Shift | US Shift

Mode of Work: Work from Office

Reporting To: Operations Head / Founder

Industry: U.S. IT Staffing & Recruitment

Language Requirement: Excellent Spoken & Written English (Mandatory)

ABOUT ASPIRE JOBS

Aspire Jobs is a U.S.-focused IT recruitment and staffing firm dedicated to placing international tech professionals in high-growth American IT roles. We specialize in visa-supported placements, including F-1 OPT, STEM OPT, and H-1B pathways, and are committed to being our candidates' most trusted career partner.

ROLE OVERVIEW

We are looking for a confident, proactive, and results-driven Account Manager to manage post-enrollment payment operations and collections. This role requires strong communication, negotiation, and relationship management skills to ensure timely collections while maintaining a positive candidate experience.

The ideal candidate will be responsible for following up on payments, resolving payment-related concerns, negotiating payment plans when required, and ensuring accurate record-keeping. The role plays a critical part in protecting Aspire Jobs' revenue pipeline while maintaining professionalism and accountability.

KEY RESPONSIBILITIES

• Own the end-to-end post-enrollment payment collection process for active candidates.
• Conduct regular payment follow-ups via calls, WhatsApp, email, and CRM systems.
• Set clear payment expectations with candidates and secure commitment to agreed payment schedules.
• Track overdue accounts and proactively implement collection strategies.
• Negotiate payment plans and resolve payment disputes professionally.
• Maintain accurate payment records, installment tracking, and account status updates.
• Coordinate with recruitment, enrollment, and operations teams regarding payment-related matters.
• Issue payment reminders, receipts, and overdue notices.
• Identify and upscale high-risk or non-responsive accounts.
• Prepare daily and weekly collection reports for management review.
• Maintain high collection rates while preserving positive candidate relationships.

REQUIRED QUALIFICATIONS & SKILLS

• Excellent spoken and written English communication skills.
• Strong negotiation and persuasion abilities.
• Ability to confidently handle payment objections and difficult conversations.
• Professional phone etiquette and relationship management skills.
• Experience in collections, account management, customer support, inside sales, EdTech counseling, recruitment operations, or related fields.
• Experience handling installment-based or recurring payment collections is an advantage.
• Experience working with U.S.-based clients or candidates is preferred but not mandatory.