Manager

KSB Company; Satara; On-site; INR 3,000,000 - 5,200,000; Full time

Job summary

KSB Limited seeks a seasoned Program Manager to lead a team of Project Managers handling engineered-to-order pump projects. You will drive design, manufacture, testing, and delivery, ensuring projects meet time, cost, and quality targets.

You will act as the primary interface among Sales, Engineering, Procurement, and production to resolve bottlenecks and protect margins. The role requires strong leadership, sharp negotiation skills, and a focus on risk management and timely documentation,

Responsibilities

• Lead a team of Project Managers to ensure pump packages are designed, manufactured, tested and delivered on time within budget.
• Negotiate contracts, liquidated damages, and force majeure events.
• Coordinate between Sales, Engineering, Procurement and Shop Floor to resolve bottlenecks.
• Identify long-lead item risks and develop mitigation strategies.
• Manage the MRB documentation and ensure timely final payments.
• Ensure on-time delivery to clients and maintain high customer satisfaction.

Skills

Project management

Stakeholder management

Contract negotiation

Team leadership

Tools

SAP

Job description

• The Manager will be the primary custodian of high-value, engineered-to-order (ETO) pump projects.
• Lead a team of Project Managers to ensure that complex pump packages are designed, manufactured, tested, and delivered on time, within budget.
• Manage the full project P&L, ensuring the post order margin exceeds the pre-order margin.
• Serve as the lead negotiator for contract disputes, liquidated damage claims, and force majeure events.
• Act as the pivot between Sales, Engineering, Procurement, and the Shop Floor to resolve bottlenecks in manufacturing , Engineering, Procurement , Quality Management etc.
• Proactively identify long-lead item risks (e.g., specialized alloy castings, high-voltage motors) and develop mitigation strategies.
• Manage the MRB (Manufacturing Record Book)—the critical documentation package that is often a prerequisite for final payment in projects.
• Act as a interfacing between EPCs , end users and company (KSB Limited) during project execution cycle. Further act as a parental role in resolving all internal issues with various interfacing departments in time to ensure on time delivery to clients against their order.
• Review contract orders and conduct Project Kick off meeting with Customers and Internal team for new and critical orders.
• Ensure overall fulfillment of customer orders/contracts for increased customer satisfaction.
• Support order to cash process & strive for improvements inside & outside of project management by lessons learned approach.
• Plan & work towards achievement of Sales Plan as per schedule
• Submit final technical & commercial documentation and get the approval – IRN / MDCC
• Organize and attend the meetings with Customer / Client / Consultant / Vendors to expedite approvals, advances and / or any other requirements to maintain project schedule
• Follow-up / Keep track of LD orders, LD waiver requests with necessary justification and final payment
• Track cash flow of order and ensure advances and payments on time.
• Communicating effectively with clients to identify needs and evaluate alternative business solutions with project management. - Continually seeking opportunities to increase customer satisfaction and deepen client relationships. - Managing client expectations effectively.
• Enhance client relationships through excellent service, follow-up and successful project completion
• Ensure timely submission of post order documents and receipt of approval and manufacturing clearances.
• Periodic review of orders on hand with the team using SAP reports and other tools. Identify risks and initiate actions for mitigation.
• Ensure that all orders are executed within contractual delivery. In case of any delays, identify reasons and ensure receipt of delivery extensions prior to dispatch.
• Periodic reporting of the team performance to supervisor in the prescribed format.
• Ensure that all requirements as per the KSB QMS and other systems are being followed
• All other special tasks assigned by the management as & when necessary.
• Responsible for Achieving Monthly and yearly Sales Target , On time delivery , Improving profitability during order execution @ 4 % minimum , maintaining good relationship with client and vendors.