Manager

BOSTON IVY HEALTHCARE SOLUTIONS PRIVATE LIMITED; Ghaziabad District; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Boston Ivy Healthcare Solutions Pvt Ltd. (Medikabazaar) in India seeks a Manager to promote and manage the delivery of high-quality medical imaging products (PET CT, CT, MRI) and ensure customer satisfaction through efficient service operations.

You will oversee service operations, installation, repair, and preventive maintenance, develop service strategies, manage contracts, and build strong customer relationships to resolve inquiries and improve KPIs.

Qualifications

• Position relates to service operations management of imaging systems.

Responsibilities

• Oversee installation, repair, and maintenance of imaging systems.
• Develop service strategies for efficiency and satisfaction.
• Manage preventive maintenance contracts and renewals.
• Build strong customer relationships; resolve inquiries and issues.

Skills

Problem-Solving

Adaptability

Time Management

Stress Management

Education

Post Graduate

Job description

Group Company: Boston Ivy Healthcare Solutions Pvt Ltd. (Medikabazaar)

Designation: Manager

Office Location:

Position description: To promote and manage the delivery of high-quality medical imaging products (PET CT, CT, MRI) and ensure customer satisfaction through efficient service operations.

Primary Responsibilities

• Service Operations Management, Oversee installation, repair, and maintenance of imaging systems., Ensure compliance with safety and industry standards., Develop service strategies for efficiency and satisfaction., Preventive Maintenance & Contracts, Manage preventive maintenance schedules., Handle AMC and CMC execution and renewals., Customer Relationship Management, Build strong customer relationships., Resolve inquiries and issues effectively., Collaborate with sales/support teams., Operational Efficiency, Monitor KPIs and service metrics., Budget management., Drive continuous improvement., Compliance & Documentation, Ensure accurate documentation., Stay updated on industry trends and technologies., Behavioural Competencies:, Communication & Interpersonal Skills, Problem-Solving & Adaptability, Time & Stress Management, Career Path & Qualifications:

Additional Responsibilities

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational Qualifications Preferred

• Category: Post Graduate
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Work Experience

• Industry:
• Role:
• Years of experience:

Key Performance Indicators

Required Competencies

Required Knowledge

Required Skills

Problem-Solving & Adaptability, Time & Stress Management

Required Abilities

• Physical:
• Other:

Work Environment Details

Specific requirements

• Travel:
• Vehicle:
• Work Permit:

Other Details

• Pay Rate:
• Contract Types:
• Time Constraints:
• Compliance Related:
• Union Affiliation: