Managed Services - AI Solution Developer -Manager

PwC; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

PwC Acceleration Center India seeks an experienced Manager for AI Solution Development. You will lead the design and deployment of Copilot-based solutions, coordinate delivery teams, and drive continuous improvement across managed services.

You will translate client challenges into scalable AI capabilities and ensure secure, compliant delivery. You will engage with business stakeholders, build prototypes into production solutions, and mentor junior staff while upholding PwC’s standards and

Qualifications

• Bachelor's degree required; 8+ years of experience in AI/solutions delivery preferred.
• Proficient in Microsoft Copilot suite and related tooling; strong stakeholder management.
• Excellent written and spoken English

Responsibilities

• Lead development and deployment of AI solutions using Copilot, Copilot Studio, Copilot Cowork.
• Oversee delivery teams and optimize managed services processes for continuous improvement.
• Translate business needs into concrete use cases and solution designs.
• Configure agents, prompts, sources, actions, and integrations via APIs/connectors.
• Extend solutions with custom code and ensure end-to-end testing and reliability.
• Collaborate with cross-functional teams to produce production-ready solutions.
• Support deployment, documentation, user adoption and security/Responsible AI practices.
• Leverage financial services domain knowledge to enhance solutions and engagement.
• Drive automation and operational excellence through strategic planning.
• Manage stakeholder relationships to ensure project delivery and service excellence

Skills

Microsoft Copilot

Copilot Studio

Analytical mindset

English proficiency

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

Job Description:

Industry/Sector

Not Applicable

Specialism

Assurance

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Managed Services - AI Solution Developer - Manager, you will lead the development and implementation of AI solutions that streamline operations, reduce costs, and enhance efficiency for our clients. Within our Assurance practice, you will focus on transitioning and managing services, overseeing delivery teams, and optimizing processes to drive continuous improvement. As a Manager, you will leverage your leadership skills to mentor junior staff, manage client accounts, and uphold professional standards while articulating our purpose and values. You will play a pivotal role in identifying opportunities that contribute to the success of our firm, embracing technology and innovation to enhance delivery.

In this role at PwC Acceleration Center India, you will engage with business stakeholders to understand their challenges and translate requirements into practical AI solutions. Your work will involve designing and building solutions using Microsoft Copilot and integrating them with applications through APIs and connectors. You will support deployment, documentation, user adoption, while adhering to security and responsible AI standards. This position offers a dynamic environment where you can develop your skills and contribute to impactful projects, fostering a culture of continuous improvement and innovation.

Responsibilities

• - Leading the development and implementation of AI solutions using Microsoft Copilot, Copilot Studio, and Copilot Cowork
• - Managing delivery teams and optimizing managed services processes, tools, and services for continuous improvement
• - Engaging with business stakeholders to understand processes, challenges, and requirements, translating them into structured use cases and solution designs
• - Configuring agents, prompts, knowledge sources, actions, workflows, and integrations using APIs and connectors
• - Extending solutions with targeted custom code and systematically testing and troubleshooting end‑to‑end functionality
• - Collaborating with business, data, and engineering teams to develop prototypes and production‑ready solutions
• - Supporting deployment, documentation, user adoption, and continuous improvement while adhering to security and responsible AI standards
• - Utilizing financial services domain knowledge to enhance solution development and stakeholder engagement
• - Promoting business process automation and operational excellence through strategic planning and execution
• - Facilitating stakeholder management and relationship building to drive project delivery and service excellence

What You Must Have

• - At least a Bachelors degree
• - At least 8 years of experience
• - Oral and written proficiency in English required

What Sets You Apart

• - Demonstrating hands‑on skills with Microsoft Copilot and Copilot Studio
• - Possessing prior experience in banking or financial services
• - Holding relevant Microsoft certifications in Copilot or Azure AI
• - Integrating AI solutions using APIs and custom connectors
• - Familiarity with responsible AI practices and governance
• - Configuring low‑code solutions and custom code extensions
• - Utilizing Agile methodologies and tools like Jira and Confluence

Travel Requirements

Not Specified