Major Incident Manager

Alike Thoughts; Bengaluru; Hybrid; INR 600,000 - 800,000; Full time

Job summary

Alike Thoughts in Bengaluru, India seeks a networking/IT infrastructure professional to handle incident management on network devices and ensure reliable operations in a fast-paced environment. You will monitor, troubleshoot, and coordinate remediation efforts to minimize downtime.

The role emphasizes strong communication, ITIL training, and experience with problem and change management to support service delivery for a growing technology team.

Qualifications

• Excellent communication skills
• Background in networking
• Ability to manage incidents on network devices
• ITIL trained/certified
• Experience in problem and change management

Skills

Comms skills

Networking background

Incident management

ITIL

Problem management

Change management

Education

Any Graduate

Job description

Posted: 1 day ago Openings: 10 Applicants: 100+

Comms skills shud be excellent

Should be from networking background, Should be able to manage Incident on network devices

ITIL trained/certified

Problem and change management experience

Role Category: IT Infrastructure Services

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

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