Maintenance Services Representative

Panasonic Avionics Corporation; New Delhi; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Career growth opportunities

Diverse and inclusive culture

Job summary

A leading aviation technology company in New Delhi is seeking a Maintenance Services Representative to oversee line maintenance for aircraft systems. Candidates must have a valid Indian DGCA CAR66 Aircraft License and at least 5 years of maintenance experience, with strong troubleshooting skills. This role involves documentation, teamwork, and adherence to safety standards in a high-pressure environment.

Qualifications

• Minimum 5 years of full aircraft maintenance experience required.
• Ability to read, write and speak English easily and accurately.
• Must hold a valid driver’s license.

Responsibilities

• Perform line maintenance on Aircraft In-Flight Entertainment systems.
• Troubleshoot system failures and perform functional tests.
• Complete maintenance documentation in accordance with standards.

Skills

Communication skills

Teamwork

Troubleshooting

Manual dexterity

Computer skills

Education

Secondary/High School Diploma or equivalent

Indian DGCA CAR66 Aircraft License

Tools

Basic troubleshooting equipment

MS Office (Word, Excel, Outlook)

Linux

Job description

Overview

Who We Are:

Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and Bluetooth headphone connectivity.

With a history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. We are committed to a diverse and inclusive culture that will help our organization thrive. We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.

If you want to learn more about us visit our website. For a full listing of open job opportunities go to our careers page.

Responsibilities

The Position:

The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics. The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed. Line Maintenance responsibilities may vary by location, subject to contractual obligations.

• Aircraft Maintenance and IFEC Systems Maintenance
  • Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
  • Perform line maintenance tasks which include but are not limited to:
  • Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
  • Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
  • Perform Cabin Sweep in accordance with contractual obligations or approved company procedures and report findings.
  • Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
  • Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
  • Communicate and interface with customers.
  • Certify for all work completed as applicable under a company-issued authority and governing regulations.
  • Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
• Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.

• Administrative
  • Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
  • Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
  • Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
  • Maintain high standards of housekeeping, Health & Safety, and tool care.
  • Perform other reasonable related duties as assigned by immediate supervisor or management.

Qualifications

• Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
• Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
• Secondary/High School Diploma or equivalent.
• Ability to work in a team environment.
• Essential Aircraft maintenance experience includes but is not limited to:
• Ability to determine if an LRU requires replacement.
• Ability to determine if a unit is bad from stock or requires further troubleshooting.
• Ability to use basic troubleshooting equipment and applicable techniques.
• Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
• Ability to carry out airframe and engine visual check.
• Ability to carry out defects rectification.
• Ability to carry out aircraft push back.
• Excellent communication skills.
• Ability to oversee work and mentor others as needed.
• Ability to work in a high-stress, high-pressure environment.
• Proficient computer skills in Word, Excel, Outlook (MS Products).
• Basic computer skills in using Linux.
• Use professional concepts while applying company policies and procedures to resolve a variety of issues.
• Ability to Read, Write and Speak English easily and accurately.
• Must have the legal right to work in assigned country through nationality, visa or work permits.
• Ability to pass required security and background checks.
• May require both international and domestic travel, up to 25% of time, to other line station locations to provide relief from time to time as required.
• Must hold a valid driver’s license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
• Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
• Manual dexterity to grasp and work with tool parts and equipment.
• Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
• Ability to operate under extreme weather conditions and in confined spaces for extended periods.
• Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels