Maintenance Engineer - Bangalore

Vizmo; Bengaluru; On-site; INR 420,000 - 660,000; Full time

Job summary

Vizmo in Bengaluru is seeking a Maintenance Engineer to support service and maintenance of CCTV, access control, fire alarm, and other ELV systems across client sites in the APAC region. You will perform hands-on troubleshooting, preventive maintenance, and system monitoring to ensure high uptime, safety compliance, and customer satisfaction.

The role requires coordinating with the global technical team, maintaining accurate documentation, and proactively addressing issues before they impact

Qualifications

• Diploma or degree in Electronics, Electrical, or Instrumentation required.
• 2–4 years hands-on experience with CCTV, fire alarm, access control, or ELV systems.
• Experience with Lenel, Honeywell, Bosch or similar platforms is advantageous.
• Strong analytical, troubleshooting and problem-solving skills.
• Excellent English communication, both written and verbal.

Responsibilities

• Perform routine preventive and corrective maintenance of CCTV, access control, fire alarms and ELV systems.
• Troubleshoot issues to minimize downtime and improve reliability.
• Monitor system health via logs, analytics, and remote tools.
• Assist installations, firmware updates, and configuration improvements with global team.
• Maintain documentation of maintenance activities and assets.
• Respond to service requests and meet SLAs.
• Coordinate with vendors for spare parts and AMC support.
• Ensure compliance with maintenance schedules and safety standards.
• Support budgeting, inventory planning, and performance reporting.

Skills

Analytical thinking

Troubleshooting

English communication

Independent work

Client interaction

Education

Diploma or Bachelor’s degree in Electronics, Electrical, Instrumentation, or related Engineering fields

Tools

Lenel

Honeywell

Bosch

Job description

Maintenance Engineer

Job Title: Maintenance Engineer

Department: Technical Services

Reports To: Service & Maintenance Manager

Role Summary

We are seeking a skilled and motivated Maintenance Engineer to support the service and maintenance operations of physical security and ELV systems , including CCTV, access control, fire alarm, and related electronic security solutions , across client sites in the APAC region. The role involves hands‑on troubleshooting, preventive maintenance, and system monitoring to ensure high system uptime, compliance with safety standards, and customer satisfaction.

Key Responsibilities

• Perform routine preventive and corrective maintenance of CCTV, access control, fire alarm, and other ELV systems at client sites.
• Troubleshoot and resolve technical issues to minimize downtime and maintain high system reliability.
• Monitor system health through alarm logs, analytics, and remote monitoring tools ; elevate and resolve issues proactively.
• Support system installations, upgrades, firmware updates, and configuration enhancements in coordination with the global technical team.
• Maintain accurate documentation of maintenance activities, system configurations, and asset inventories .
• Respond to service requests and ensure timely resolution of incidents within agreed SLAs.
• Coordinate with vendors for spare parts procurement, AMC support, and technical escalations .
• Ensure compliance with maintenance schedules, safety standards, and company policies .
• Assist the maintenance manager with budgeting, inventory planning, and performance reporting .

Required Qualifications

• Diploma or Bachelor’s degree in Electronics, Electrical, Instrumentation, or related Engineering fields .
• 2–4 years of hands‑on experience in maintaining CCTV, fire alarm, access control, intrusion detection, and other ELV/physical security systems .
• Working knowledge of Lenel, Honeywell, Bosch, or other leading access control and surveillance platforms is an advantage.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills (verbal and written) in English.
• Ability to work independently , manage multiple tasks, and handle client interactions effectively.

Working Conditions

• Direct involvement with sensitive physical security systems and data ; high level of confidentiality required.
• Regular use of laptops, diagnostic tools, and mobile devices; proficiency with Microsoft Office and basic IT tools required.
• Willingness to travel occasionally across client sites within the APAC region.