Mainframe CICS Admin

Infosys; Bengaluru; On-site; INR 1,400,000 - 2,300,000; Full time

Job summary

Infosys in Bengaluru is seeking a seasoned Mainframe CICS Administrator to manage CICS environments, perform upgrades, and tune systems for optimal performance. The role emphasizes 24x7 support, incident handling, and collaboration with cross-functional teams to ensure reliable mainframe services.

The candidate will analyze new CICS versions, implement improvements, and contribute to run books and documentation, while mentoring junior staff and aligning with SDLC/Agile practices.

Qualifications

• Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments.
• Provide high level 24x7 technical support to minimize outages and disaster risk.
• Analyze new CICS versions for functionality that improves performance and reduces costs.

Responsibilities

• Monitor and tune CICS environments for optimal performance.
• Track and analyze CICS performance and resource utilization.
• Participate in incident and problem management for applications and CICS.
• Collaborate with users and vendors to guide tasks with a can-do attitude.
• Develop and maintain run books and operational documentation.
• Upskill junior systems programmers and promote best practices.

Skills

CICS administration

Mainframe technologies

CICS upgrades

Performance analysis

Incident management

SDLC & Agile

Team leadership

Documentation

Job description

• Technology->Infrastructure-Mainframes->CICS administration, Technology->Mainframe Technologies->CICS

• Technology->Infrastructure-Mainframes->CICS administration, Technology->Mainframe Technologies->CICS

Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6.

• Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster.
• Analyze new versions of CICS for functionality improving systems performance and reduce cost.
• Tracking and analyzing performance and resource utilization of CICS systems
• Recommend changes, upgrades, and enhancements based on the technical analysis.
• Perform problem diagnostics and resolutions as well.
• Participate in incident and problem management activities related to applications and CICS.
• Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude.
• Execute project and internal initiative responsibilities as assigned or delegated.
• Walking ahead by being enthusiastic and responsible for strengthening and developing system skills.
• Develop and maintain operational documentation, best practices, and run books for the operational platform.
• Upskill junior systems programmers.
• Good knowledge on software configuration management systems
• Strong business acumen, strategy and cross-industry thought leadership
• Awareness of latest technologies and Industry trends
• Logical thinking and problem-solving skills along with an ability to collaborate
• Two or three industry domain knowledge
• Understanding of the financial processes for various types of projects and the various pricing models available
• Client Interfacing skills
• Knowledge of SDLC and agile methodologies
• Project and Team management