M365 System Admin

Eastvantage Group; Bengaluru; Presencial; INR 1.400.000 - 2.200.000; Jornada completa

Descripción de la vacante

Eastvantage Group is seeking a Senior M365 Systems Administrator to optimize and manage our Microsoft 365 cloud environment while delivering end-user support. This role covers Exchange Online, SharePoint Online, OneDrive, Teams, and Entra ID with a focus on identity, device management, and secure collaboration.

You will handle licensing, user provisioning, Intune devices, and Conditional Access/MFA configurations, while collaborating with Infrastructure, Security, and Compliance teams to

Formación

• Bachelor's degree in IT/CS or related field.
• 5+ years of systems administration/IT infrastructure experience.
• 3+ years in Microsoft 365 environments.
• Experience with Exchange Online, SharePoint Online, Teams, OneDrive and Entra ID/Azure AD.
• Experience with Intune and endpoint management.
• Knowledge of Conditional Access, MFA, and identity management.
• Strong Windows OS knowledge and endpoint troubleshooting.
• PowerShell skills are an asset.
• Experience with ITSM ticketing systems.
• Strong analytical, troubleshooting, communication and organizational skills.

Responsabilidades

• Administer and manage Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and Entra ID (Azure AD).
• Create, modify, deactivate user accounts, licenses, groups, and mailboxes.
• Configure and troubleshoot Outlook, Teams, OneDrive, Office apps and collaboration tools.
• Manage licensing and user provisioning for Microsoft 365.
• Support Intune for device enrollment, configuration, and deployment of policies and apps.
• Configure Conditional Access policies and MFA.
• Assist with endpoint security and Defender administration.
• Provide onsite and remote support for Windows devices and Microsoft apps.
• Diagnose and resolve authentication, email, collaboration, and productivity tool issues.
• Perform routine health checks and maintenance; maintain documentation and knowledge articles.
• Track IT assets and ensure accurate support records.
• Collaborate with Infrastructure, Security and Compliance teams to ensure secure operations.
• Ensure compliance with IT policies and ISO27001/data privacy requirements.
• Participate in rotating/night shifts as required.

Conocimientos

Microsoft 365 administration

Exchange Online

SharePoint Online

OneDrive

Teams

Azure AD / Entra ID

Intune

Conditional Access

MFA

Defender

Windows troubleshooting

PowerShell

ITSM ticketing

Stakeholder management

Educación

Bachelor's degree in IT/CS or related field

Descripción del empleo

We are seeking a Senior M365 Systems Administrator with expertise in Microsoft 365 administration to support, manage, and optimize our Microsoft cloud environment while providing end-user support. The ideal candidate will be responsible for Microsoft 365 administration, identity management, endpoint support, and ensuring a secure and productive digital workplace.

What You'll Do:

• Administer and manage Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, and Microsoft Entra ID (Azure AD).
• Create, modify, and deactivate user accounts, licenses, distribution groups, shared mailboxes, and security groups.
• Configure and troubleshoot Outlook, Teams, OneDrive, Office applications, and collaboration tools.
• Manage Microsoft 365 licensing and user provisioning.
• Support Intune for device enrollment, configuration, compliance policies, and application deployment.
• Configure Conditional Access policies and Multi-Factor Authentication (MFA).
• Assist with endpoint security and Microsoft Defender administration.
• Provide onsite and remote technical support for Windows devices and Microsoft applications.
• Diagnose and resolve user issues related to authentication, email, collaboration, and productivity tools.
• Perform routine system health checks and maintenance activities.
• Maintain documentation for Microsoft 365 configurations, processes, and knowledge articles.
• Track IT assets and maintain accurate support documentation.
• Collaborate with Infrastructure, Security, and Compliance teams to ensure secure operations.
• Ensure compliance with company IT policies, ISO27001 standards, and data privacy regulations.
• Participate in rotational shifts as business requires

What We're Looking For:

• Bachelor's degree in Information Technology, Computer Science, or related discipline (or equivalent experience).
• 5+ years of overall experience in systems administration and IT infrastructure management.
• 3+ years of hands-on experience in Microsoft 365 environments.
• Experience administering Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft Entra ID (Azure AD).
• Experience with Microsoft Intune and endpoint management.
• Knowledge of Conditional Access, MFA, and identity management.
• Good understanding of Windows operating systems and endpoint troubleshooting.
• Familiarity with PowerShell for Microsoft 365 administration is an advantage.
• Experience using ticketing systems and ITSM platforms.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management skills.
• Strong organizational skills and attention to detail.
• Available to work in rotating/night shifts.