M365 Administrator

Systal Technology Solutions; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Systal Technology Solutions seeks a Platform and Identity Engineer to operate and support Microsoft 365 and cloud identity services, ensuring availability, access controls and user productivity.

You will administer Exchange Online, Teams, SharePoint Online, and OneDrive, manage Entra ID users and groups, and handle provisioning, licensing and lifecycle processes. This is an office-based role in Bangalore.

Qualifications

• Experience administering Microsoft 365 tenants and services.
• Proficient in Exchange Online, Teams, SharePoint Online administration.
• Strong knowledge of Entra ID and hybrid identity concepts.

Responsibilities

• Administer Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive.
• Manage Entra ID users, groups, apps and access configuration.
• Support provisioning, deprovisioning and license management lifecycle processes.
• Troubleshoot authentication, MFA, Conditional Access and SSO issues.
• Investigate incidents and performance/configuration problems.
• Maintain collaboration policies and platform configurations.
• Coordinate with AD Engineer for hybrid identity dependencies.
• Perform controlled changes and operational reporting.

Skills

M365 admin

Exchange/Teams admin

Entra ID

MFA/CA/SSO/RBAC

User lifecycle

PowerShell

Service health & change mgmt

Job description

Role : Platform and Identity Engineer

Location : Bangalore

Work Mode : Office

Competitive Salary & Benefits

We are Systal: a global managed network, cloud and cyber security transformation specialist.

We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure

Platform and Identity Engineer

Service areas: M365 and Collaboration; Identity and Access Management | Suggested level: L2/L3

Role purpose: Operate and support Microsoft 365 collaboration platforms and cloud identity services, maintaining availability, access controls, configuration and user productivity.

Key responsibilities

• Administer Microsoft 365 services, particularly Exchange Online, Teams, SharePoint Online and OneDrive.
• Manage Entra ID users, groups, enterprise applications and access configuration.
• Support user provisioning, deprovisioning, licence management and lifecycle processes.
• Troubleshoot authentication, MFA, Conditional Access and single sign-on issues.
• Investigate Microsoft 365 service incidents and performance or configuration problems.
• Administer collaboration policies and maintain approved platform configurations.
• Support hybrid identity dependencies in coordination with the AD Engineer.
• Perform controlled changes, operational reporting and service improvement.

Essential skills

• Microsoft 365 tenant administration.
• Exchange Online, Teams and SharePoint Online administration.
• Microsoft Entra ID and hybrid identity concepts.
• MFA, Conditional Access, SSO and RBAC.
• User and group lifecycle administration.
• PowerShell for Microsoft 365 administration.
• Microsoft 365 service health, incident investigation and change management.

Desirable: Microsoft Graph, Entra ID Governance, PIM, enterprise application integrations, identity automation, Power Automate and Microsoft Purview.

Alternative job titles: Microsoft 365 Engineer, M365 Administrator, Modern Workplace Engineer, Entra ID Engineer, Cloud Identity Engineer, Collaboration Engineer.

Suggested certifications: Microsoft 365 Administrator Expert (MS-102), Identity and Access Administrator (SC-300), Teams Administrator (MS-700).

Systal only communicates with candidates via official channels and verified @systaltech.com email addresses. If youd like to verify a message, please contact [e-mail]