M00F0: Operations Support Agent

FedEx Express México; New Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in New Delhi is seeking an Operations Support Agent to ensure timely completion of processes with accuracy and compliance.

The role requires attention to detail, strong planning, and solid interpersonal skills to coordinate with teams and stakeholders across operations. The position involves handling defined procedures, resolving anomalies, and maintaining quality standards while contributing to FedEx's mission of reliable

Qualifications

• Strong accuracy and attention to detail in daily tasks.
• Ability to communicate clearly with team members and stakeholders.
• Solid planning and organizing capabilities to manage processes on time.

Responsibilities

• Execute defined processes to deadlines with accuracy and compliance.
• Identify and resolve anomalies using established rules; escalate for complex issues.

Skills

Accuracy & detail

Interpersonal skills

Planning & organizing

Problem solving

Attention to detail

Tools

Microsoft Office

PC Skills

Job description

What can you expect as a FedEx team member?

Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package:

We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company & Location

Company:INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City: New Delhi

Scheduled Weekly Hours:48

Worker Type:Regular

Posting Start Date21-Aug-2026

Posting Close Date: 28-Aug-2026

Job Family: FXE-MEISA: Operations Support Agent

Position Summary

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members.

Key Skills

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com. FedEx offers a wide range of opportunities in our offices around the world. Search here for jobs in any of our Middle East, Indian Subcontinent and Africa markets.