M00F0 Operations Support Agent

FedEx; New Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in New Delhi is seeking an Operations Support Agent to handle defined processes, ensure accuracy, and maintain compliance with internal and external standards.

The role requires identifying anomalies, applying rules to resolve issues, and escalating complex cases to senior team members as needed. Strong collaboration and organizational skills are essential for success.

Qualifications

• Accurate and detail-focused work.
• Proficiency in Microsoft Office and basic PC skills.
• Strong planning and organizational abilities.
• Good interpersonal communication skills.
• Strong problem-solving abilities.

Responsibilities

• Complete defined processes by deadlines and ensure accuracy and compliance with standards.
• Identify anomalies and use rule-based judgment to resolve; escalate complex issues to senior team members when needed.

Skills

Accuracy & Attention to Detail

Microsoft Office & PC Skills

Planning & Organizing Skills

Interpersonal Skills

Problem Solving Skills

Tools

Microsoft Office

Job description

Job Description:

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City: New Delhi

Scheduled Weekly Hours: 48

Worker Type: Regular

Posting Start Date: 21-Aug-2026

Posting Close Date: 28-Aug-2026

Job Family: FXE-MEISA: Operations Support Agent

Position Summary:

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may elevate to senior team members.

Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills

Requirements:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills