M&E Officer

Smile Foundation; Mumbai; On-site; INR 450,000 - 650,000; Full time

Job summary

Smile Foundation in Mumbai seeks an M&E Officer to design and implement robust M&E systems to track program performance, ensure data quality and support evidence-based decision-making. The role involves research, documentation and knowledge management to enhance organizational learning and visibility.

Responsibilities include dashboards, data collection oversight, field verification, and collaboration with project teams. Master’s degree and 1–5 years’ experience required; travel up to 30%.

Qualifications

• Master’s degree in Social Sciences/Public Health/Development Studies/Economics/Statistics or related field.
• 1–5 years of relevant M&E experience, preferably in health/education/livelihood sector.
• 30% travel to project areas.
• Strong knowledge of M&E methodologies, qualitative and quantitative research, analysis and data visualization.
• Familiarity with managing multiple thematic projects across geographies.
• Excellent writing skills with ability to develop reports and knowledge products.

Responsibilities

• Develop and maintain the M&E framework, indicators, and dashboards to track progress and outcomes.
• Orient facilitators for timely data collection and reporting.
• Conduct field visits to verify data accuracy and reliability.
• Undertake desk research to support planning and decisions.
• Prepare monthly and quarterly MIS/M&E reports and share insights with coordinators and leads.
• Coordinate impact assessments and data collection.
• Design forms in digital data collection platforms.
• Collaborate with Smile Foundation verticals to disseminate findings.

Skills

Data analysis

Communication

Documentation

Team collaboration

Time management

Attention to detail

Analytical problem-solving

Education

Master’s degree in Social Sciences/Public Health/Development Studies/Economics/Statistics or related field

Tools

Power BI

Looker Studio

Advanced Excel

SurveyCTO

KoboToolBox/ODK

Job description

About Smile Foundation

Smile Foundation works for the welfare of underprivileged children and their families through programmes focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 2 million underprivileged children and their families with project presence in 27 states across India, 10 offices in strategic locations and over 650 employees, besides volunteers, well-wishers and supporters.

The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, Smile Foundation has been a Great Place to Work © Certified organization for the last Six years running and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures.

Currently SF is implementing projects across India directly or with the help of grassroot organizations. These are primarily CSR funded projects of varied scale in both urban and rural settings including aspirational districts in thematic areas. The wealth of knowledge emanating from our work is immense, which is curated systematically for purposes ranging from raising funds to driving programmatic change. towards creating large scale impact.

Visit our website to know more about us and our latest development: www.smilefoundationindia.org

Position Details

• Position Title: M & E Officer
• Function: Programme
• Experience: 1-5 years
• Report to: Project Incharge
• Position Type: Full Time – Fixed Term
• Location: Mumbai

Role Purpose

M&E Officer will work closely with Project Lead and be responsible for designing and implementing robust M&E systems to track program performance, ensure data quality and support evidence-based decision-making. In addition, managing the ME function, the role will involve research, documentation and knowledge management activities to enhance organizational learning and visibility

Key Responsibilities

• Develop and maintain the project's Monitoring & Evaluation (M&E) framework, monitoring plan, indicators, and performance dashboards to track project progress and outcomes.
• Orient facilitator for timely data collection & reporting in line with project requirements.
• Conduct field visits to project schools to verify the accuracy, authenticity, and reliability of data collected by field teams.
• Undertake desk research and collect relevant secondary data from government departments and other credible sources to support project planning, mid-course corrections and evidence-based decision-making.
• Compile, analyze, and prepare monthly and quarterly MIS/M&E reports, dashboards, and performance summaries, and share actionable insights with the Project Coordinator (PC) and Project Lead (PL).
• Support ME department in designing and implementing M&E frameworks, plans and tools in alignment with program goals and donor requirements
• Coordinate impact assessments or evaluations; oversee data collection, analysis and reporting.
• Proficiency in data collection, analysis and visualization using tools like Advance Excel, Power BI, looker studio
• Experience in designing forms in digital data collection platforms (SurveyCTO, KoboToolBox, ODK or similar platforms)
• Collaborate with different verticals in Smile foundation to disseminate findings

Qualifications And Experience

• Master’s degree in Social Sciences/ Public Health/ Development Studies/ Economics/ Statistics or related field.
• 1–5 years of relevant experience in M&E, preferably in the health/education/livelihood sector.
• 30% of the time should be travelling to project areas.
• Strong knowledge of M&E methodologies, qualitative and quantitative research methods, analysis and data visualization.
• Familiarity with managing multiple thematic projects across diverse geographies.
• Excellent writing skills with demonstrated ability to develop reports, case studies and knowledge products.

Skills Required

• Strong analytical and data interpretation skills.
• Excellent communication and documentation abilities.
• Ability to work collaboratively with field teams and external stakeholders.
• Good planning and time management skills.

Competencies

• Information Management: Establishes procedures to collect information needed to manage an organization or ongoing activities within it.
• Planning and Prioritizing: Establishing courses of action for self and others to ensure that work is completed efficiently.
• Analytical Problem-Solving: Analyses information to understand relationships, patterns, and causes and effects, integrate data and check facts. This is done with both qualitative and quantitative information, making rational and timely judgments on the basis of the information that is available.
• Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated.

Smile Foundation is an Equal Opportunity Employer