Assistant General Manager

Smile Foundation; Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Smile Foundation in Delhi seeks an experienced professional to lead the Vocational Education and Scholarships program as Assistant General Manager. You will oversee multiple projects, drive strategy, and co-pitch with donors to expand the program across PAN India.

The role requires a Master’s degree and 10–15 years of experience in managing large-scale education or skill development initiatives, with strong partnership and reporting capabilities. Travel across India is expected.

Qualifications

• Master’s degree in education, social work, business administration, or related field.
• 10-15 years of proven experience in managing large scale projects.
• Experience in vocational education, scholarships, or skill development.
• Min 5 years of experience developing and managing partnerships with educational institutions, NGOs, and government bodies.
• Willingness to travel PAN India.

Responsibilities

• Lead the Vocational Education and Scholarships program and oversee multiple projects.
• Design strategies for scaling and co-pitching with donors with the resources team.
• Manage overall programme delivery, expansion, and budget planning.
• Develop partnerships with corporate, institutional donors, government bodies, UN, private sector and NGOs.
• Ensure donor MOUs are complied with and reporting is timely and of high standard.
• Oversee MIS and project management systems for transparency and accountability.

Skills

Leadership

Donor coordination

Proposal writing

Strategic planning

Team management

Education

Master’s degree in education, Social Work, Business Administration, or related field

Job description

Position: Assistant General Manager

Department: Vocational Education & Scholarship

Location: Delhi

Experience: 10 – 15 years

No. of Position: 1

Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India, 10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters.

The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for past six years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying and recognizing Great Workplace Cultures.

Currently SF has been implementing projects worth Rs 80 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slums and rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact.

Visit our website to know more about us and our latest development: www.smilefoundationindia.org

Job Summary

Higher Education: This programme is in school intervention and ensures improvement in quality of provision of vocational skills in schools (15-19 years). The programme aims to capacitate students to the extent that they can make informed choices in life and career, channelize aspirations, become market ready in regards to employability skills and seeding entrepreneurship among them. At present it is in 300 schools in Rajasthan state, and we aspire its expansion in other states too.

Scholarships programme: The Scholarship programme of the Foundation is a merit-based program that supports deserving girls from underserved communities. The scholarship supports girls to complete school education, vocational courses and engineering courses. The scholarship support includes financial support, education accessories and life skills training.

Summary Of Role

We are seeking an experienced and dynamic individual to lead our organization's Vocational Education and Scholarships program. As the Assistant General Manager of Vocational Education and Scholarships, you will be responsible for implementing multiple projects to support girls through scholarships in accessing quality vocational education to deserving girls, empowering them to enhance their employability and contribute positively to society. You would be also responsible for designing new strategies for scaling and actively co-pitching with donors along with a resources team for the expansion of the program. This position would be responsible for overall programme management and expansion of the program. At present the program has projects in 7 states and will expand to other states as well. You will play a key role in shaping the future of the program and creating a meaningful impact on the lives of beneficiaries.

Job Description

Strategy & Direction

Product review, design and innovation in line with market and regulatory contexts, aligned to the Smile Foundation vision and mission.

Annual Strategic planning and review against organizational vision and goals.

Lead development of strategic partnerships with corporate and institutional donors, ultra-high net worth individuals.

Conceptualize and effect partnerships with relevant government, UN, private sector and NGO and other relevant stakeholders.

Create one place solution on scholarship portal for updated information and links for various scholarships, schemes, opportunities for queries relevant for higher education and domain skills

Programme Delivery and Implementation

Drive the development, review and monitoring of annual operational plans across all projects.

Lead the programme management ensuring the team plans, deliver and monitor projects to the highest standards, addresses risks and challenges and maximizes synergies and opportunities for impact and increased value for money.

Develop a culture of transparent performance monitoring, learning, and success recognition.

Responsible for overseeing the preparation and submission of annual work plans and budgets.

Ensure effective allocation of responsibilities within the project team so that the team functions in an effective and efficient manner.

Ensure project activities and deliverables comply with the MOU with the donor organizations and are delivered in a timely manner.

Maximizes the use of technology applications and solutions to manage projects.

Stakeholders, Partners and Donor Management

Establish & strengthen linkages with concerned Govt. Departments, Colleges and other stakeholders.

Identify credible Resource organizations and Partners for project activities.

Nurturing Donors by ensuring that the committed deliverables are met.

Engage donors in the respective projects and influence them for expansion.

Ensure timely and high standard of donor reporting as per required formats project Proposals, International Grant Applications and Renewals (PSU/Corporate).

Explore and study the viability and feasibility of the new proposal leads and develop the concept note basis the desk research.

Conceptualize the project application/detailed project proposal and provide clarification to the queries to facilitate signing of MoU.

Undertakes complete responsibility of drafting renewal proposals & budgets.

Ensure timely submission and necessary follow-ups.

Team & Capacity Building

Provide leadership and support to the team to perform at the next level.

Monitor team performance and identify capacity building opportunities amongst the teams for quality implementation of interventions.

Technical support for improving Project Management System, project MIS and monitoring systems, within the mandate of the projects, for improving the transparency and accountability.

Others

Explore the opportunity of national/international awards and recognition for the organization and prepare the application in the prescribed format for timely submission.

Representing Smile Foundation at various forums.

Skills, Qualifications & Experiences

Master’s degree in education, Social Work, Business Administration, or a related field.

10-15 years of proven experience in managing large scale projects, preferably in the field of vocational education, scholarships, or skill development. Expertise in drafting proposals, data analysis, donor reporting activities with basic financial acumen.

Min 5 years of experience developing and managing partnerships with educational institutions, NGOs, and government bodies.

Should have experience handling a multi-cultural team of at least 5+ direct reporters.

Understanding of the Indian education system, vocational training landscape, and scholarship programs will be a plus.

Should be open to travel across PAN India.

Competencies

• Persuasive Communication: Strong written and verbal communication skills. When writing or speaking comes across as persuasive, credible, and polished with excellent interpersonal skills.
• Achieving results: Demonstrate drive and determination to achieve both results and success; can be counted upon to successfully exceed goals; regularly pushes self and others for results; bottom-line oriented, persisting despite obstacles and opposition.
• Analytical Problem Solving: Analyzes information to understand relationships, patterns, and causes and effects, integrate data, and check facts. This is done with both qualitative and quantitative information, making rational and timely judgments on the basis of the information that is available.
• Creates External Strategic Alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Effective Presentations: Effectively presents ideas (including nonverbal communication and use of visual aids) to individuals or groups when given time to prepare; delivers presentations that are adapted to the specific needs and characteristics of the audience.
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Developing others: Planning and supporting the development of an individual’s skills and abilities so that they can fulfil current or future job/role responsibilities more effectively.
• Leadership presence: Has an interpersonal style that engages others and encourages trust. Influences others using personal power and does so in a fashion that has charm, style, and a genuine sense of empathy. Balances this highly personal concern for others with a sense of professionalism and with actions that are consistent with his/her words.

Smile Foundation is an Equal Opportunity Employer however preference will be given to women candidate

Please Note: Only shortlisted candidates would be contacted by the Human Resources Team