Logistics Partner Management Analyst II

Nike Inc; Karnataka; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

Nike India is seeking an experienced logistics professional to lead end-to-end order fulfillment with 3PLs and transport partners from its Bangalore base. You will drive inventory accuracy, service excellence, and cost efficiency while managing KPIs, SLAs, and partner governance.

The role requires strong analytical ability, collaboration with cross-functional teams, and a proactive approach to solve operational challenges, ensuring seamless supply chain execution to support Nike India growth.

Qualifications

• Bachelor's degree required in a related field.
• Minimum 5 years of experience in logistics, warehouse operations, inventory management, or transportation management.
• Proven experience managing 3PL warehouses and transportation providers.
• Strong knowledge of inventory control, warehouse operations, transportation planning, and distribution management.
• Hands-on experience with OMS/WMS/TMS and SAP; proficient in data analysis.

Responsibilities

• Own day-to-day order fulfillment operations with 3PL and transport partners, balancing service, capacity, and cost.
• Align distribution-center capacity with planning and scheduling across teams and partners.
• Lead KPI & SLA reviews with 3PL partners to drive operational excellence.
• Manage inventory governance across partner warehouses, monitor accuracy and stock integrity.
• Lead root cause analysis and corrective actions for inventory discrepancies.
• Drive inventory optimization to improve stock availability and reduce excess inventory.
• Ensure SOP compliance with 3PL partners and maintain dashboards/reports.
• Monitor transportation metrics like on-time delivery, delivery accuracy, and freight cost per unit.
• Conduct transportation network reviews to identify cost savings and service improvements.
• Lead carrier performance reviews and actions for service issues.
• Support peak-season planning and capacity management.
• Conduct regular business reviews with 3PLs and transport providers.
• Drive Lean and continuous improvement across logistics operations.

Skills

Inventory management

Transportation operations

3PL partner management

KPI & SLA governance

Cost optimization

Stakeholder management

Analytical/problem solving

Team collaboration

Education

Bachelor's degree in Supply Chain/Logistics/Operations Management

Tools

OMS

WMS

TMS

SAP

Job description

WHO YOU'LL WORK WITH

You will work with multiple stakeholders, both internal and external. Internally, this role is part of Nike India operations team and partner closely with cross-functional teams such as Sales, Nike Stores, Marketplace Supply chain, Technology, Finance and Planning team. Externally, this role will require close partnership with Nike's wholesale partners and Third party Logistics Partners. This role will report to the Logistics Manager and will be based out of Bangalore.

WHO WE ARE LOOKING FOR

We are looking for an experienced logistics professional with expertise in inventory management, transportation operations, and 3PL partner management. The ideal candidate will lead end-to-end order fulfillment operations, drive inventory accuracy, service excellence, and cost efficiency, while managing key performance metrics, SLAs, and partner governance.

This role requires a proactive and analytical problem solver who can work independently, navigate operational complexities, and collaborate effectively with cross-functional teams and logistics partners. The successful candidate will ensure seamless execution across the supply chain to deliver an outstanding consumer experience and support the growth of Nike India operations.

• Bachelor's degree in Supply Chain, Logistics, Operations Management, or a related field.
• Minimum 5 years of experience in logistics, warehouse operations, inventory management, transportation management.
• Proven experience managing 3PL-operated warehouses and transportation providers.
• Strong knowledge of Inventory Control, Warehouse Operations, Transportation Planning, and Distribution Management.
• Hands-on experience with Order Management Systems(OMS), Warehouse Management Systems(WMS), Transport Management Systems(TMS) and SAP
• Experience managing KPIs, SLAs, operational performance reviews, and continuous improvement initiatives.
• Proven ability to analyze logistics costs, identify cost savings opportunities, and improve operational efficiency.
• Advanced analytical skills with proficiency in Excel, Power BI, Tableau, or similar reporting tools.
• Strong stakeholder management, communication, and problem-solving skills.
• Keen attention to detail, an aptitude for process, and a hunger to continuously learn and grow.
• Ability to work as strong team player within a diverse group.
• Ability to thrive in a fast-paced, ambiguous, and continuously evolving environment.

WHAT YOU'LL WORK ON

• Own day-to-day Order fulfillment operations with Third Party Logistics(3PL) partner and transportation partners, balancing service, capacity, delivery performance, and cost.
• Align distribution-center capacity, delivery planning and scheduling, and performance expectations with internal cross-functional teams and external partners.
• Facilitate conversations and lead supply chain performance, KPI & SLA reviews with 3PL partner that drive operational excellence.
• Manage inventory governance across partner-operated warehouses, monitor inventory accuracy, stock integrity, inventory aging, shrinkage, and cycle count performance.
• Lead root cause analysis and corrective action plans for inventory discrepancies.
• Drive inventory optimization initiatives to improve stock availability while minimizing excess and obsolete inventory.
• Partner with 3PL partner to ensure compliance with inventory control processes and Standard Operating Procedures (SOP).
• Develop and maintain inventory performance dashboards and reporting
• Manage transportation partners to ensure achievement of agreed service levels and delivery commitments.
• Monitor key transportation metrics including Ontime Delivery performance, Delivery accuracy, Proof of Delivery,Claims settlement and Freight Cost per unit.
• Conduct transportation network reviews and identify opportunities for cost savings and service improvements.
• Lead carrier performance reviews and establish corrective action plans for service failures.
• Support peak season planning and transportation capacity management.
• Conduct regular business reviews with 3PL partners and transportation providers.
• Track and improve agreed KPI and SLA performance through structured governance.
• Drive Lean and continuous improvement initiatives across logistics operations.
• Ensure logistics partners comply with contractual obligations, operational standards, and service requirements.
• Is accountable for projects or programs with manageable risks and resource requirements
• Responsible for development and management/administration of all policies and procedures to ensure efficient and cost-effective movement of goods.
• Applies best practices and knowledge of internal/external business challenges to improve products, processes, or services.