Location FRMU Manager - Delhi

Birla Carbon; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aditya Birla Finance Limited (ABFL) is seeking a detail-oriented professional to lead the RCU agency sampling team, identify document manipulation and fraud, and optimize sampling to minimize losses. The role requires strong analytical skills and coordination with risk managers.

You will maintain TAT, support business goals, conduct trainings, and deliver MIS/reports while engaging stakeholders and vendors.

Willingness to travel and ability to communicate and present findings is essential.

Qualifications

• Experience managing a team of sampling professionals.
• Ability to identify document manipulation and fraud.
• Strong analytical and reporting skills.
• Willingness to travel for outstation engagements.

Responsibilities

• Identify fraud, optimize sampling, and minimize losses.
• Ensure timely MIS/Reports and dashboards.
• Train stakeholders and conduct fraud awareness sessions.
• Coordinate with risk managers and peers in financial institutions.
• Oversee vendor data and outsourcing activities.

Skills

Team leadership

Analytical thinking

Communication skills

Stakeholder liaison

Outstation travel willingness

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation : NA

Job Description:

1) Job Purpose:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

2) Dimensions:

• Business Units

ABFL

• Products

All ABFL Products

• Geography
• Department Workforce Number

Total No. of Direct Reporting Team Members: 1 to 3

• Other Quantitative and Important Parameters for the job:
• Time circulation of MIS/Reports/Dashboard
• Supporting Area Managers in conducting trainings with stakeholders / vendors.
• Vendor Billing data preparation and quality checks
• ML Tracker preparation
• Co-ordination with all stake holders
• Pre-& Post Disbursal Checks
• Verification of Non-starter cases.
• Qualitative parameters
• Truthful & Integrity
• Analytical bend of mind
• Good listeners & Critical Thinking
• Networking
• Open to outstation travel
• Communication, presentation and Reporting skills

Organizational Context:

Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products include Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.

ABFL is rated “AAA” by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.

Job context:

The role is responsible for handling the team of RCU agency samplers and assist them in Identifying document manipulation and critical frauds. Optimizing sampling and ensure minimal fraud loss. To maintain TAT enhance support to the Business Goals. Effective liasoning with risk managers and peers in other financial institutions. To ensure continuous improvement of the RCU screening and sampling system and conduct Stakeholders, meet, Trainings & Fraud awareness sessions.

4) Key Result Areas:

Key Result Areas

Supporting Actions

Monetary Savings

• Hit Rate in %age (Basis S&S and Hunter) (Sample to Hit Ratio)
• Fraud Savings in Amount i.e. Loan Amount (Basis S&S and Hunter and Saving from Market Alert and Multiple Funding)
• Efficiency & Verification Cost - % of Files Sampled

Internal Control & Process

• Enhancements / Innovations / Changes suggested / implemented - Initiatives - New Process changes, Automation, System
• Default Backtracking for Document Fraud - Conversion% (FTD)
• Department Audit & Regulatory Compliances (Internal Audit Score & Open Items)
• MIS & Reporting

Process Efficiency

• Vendor Bill preparation and assessment
• Drive TAT (Sampling & Screening {S&S} & Hunter)

People Management

• Team Management - Agency Collaboration, Team Huddle & Engagement, Co Ordination with internal Stakeholders - Annual 12 Monthly Meetings 5%
• Discover more about life at Aditya Birla Group