Loan Operations Executive

Extend X; Gurugram District; On-site; INR 279,000 - 502,000; Full time

Job summary

Extend X in Gurugram is hiring a Loan Operations Executive to drive loan cases from document collection to disbursement. You will coordinate with borrowers, banks and NBFCs to ensure timely sanction and fund release.

Responsibilities include gathering and verifying KYC/KYB, ITRs, GST, bank statements, CIBIL, property papers; logging cases on portals; handling e-sign/NACH; and tracking post-disbursement activities and MIS reporting. 1–3 years experience required.

Qualifications

• 1-3 years of experience in loan operations or related roles.
• Experience handling KYC/KYB, ITRs, GST returns and bank statements.
• Ability to verify documents and ensure lender eligibility norms.

Responsibilities

• Collect, verify and organise borrower documents (KYC/KYB, ITRs, GST returns, bank statements, audited financials, CIBIL reports, property papers).
• Run first-level checks on bank statements and flag red flags to credit.
• Prepare lender-ready files and match cases to lender eligibility norms.
• Log in cases on bank/NBFC portals and LOS systems.
• Track files through sanction and offer acceptance; respond to lender queries.
• Coordinate e-sign/e-stamp, NACH/e-mandate, and pre-disbursement conditions.
• Follow up for fund release and confirm disbursement (UTR) with borrower and sales team.
• Track post-disbursement documents and reconcile payouts.
• Maintain daily case tracker and share MIS with leadership.
• Ensure compliance with KYC/AML norms and data privacy.

Skills

Documentation handling

Lender coordination

KYC/AML awareness

Data entry

Attention to detail

Tools

LOS systems

Bank portals

NACH/e-mandate

Job description

LOAN OPERATIONS EXECUTIVE

Job Title: Loan Operations Executive

Location: Venture X, SCO 389-390, Sector 29, Gurugram, Haryana

Industry: BFSI / Lending / Financial Services

Experience: 1-3 Years

Employment Type: Full-time

About Extend X

Extend X is a loan marketplace that connects growing businesses with the right banks and NBFCs for business loans, working capital and loans against property. We charge borrowers zero fees, and our job is to get them funded fast, with the best terms on the market. We are a young, ambitious team building one of India’s fastest-growing lending platforms.

The role

Our sales team brings in loan cases every day. As Loan Operations Executive, you turn those cases into disbursed loans. You own each file from document collection to lender login, sanction, disbursement and post-disbursement closure, and you keep borrowers, lenders and our sales team in sync along the way.

Key responsibilities

Documentation and file preparation

• Collect, verify and organise borrower documents: KYC/KYB, ITRs, GST returns, bank statements, audited financials, CIBIL reports and property papers.
• Run first-level checks on bank statements (average bank balance, inflows, EMI obligations, cheque bounces) and flag red flags to credit.
• Prepare complete, lender-ready files and match each case to lender eligibility norms.

Lender login and sanction

• Log in cases on bank and NBFC portals and LOS systems.
• Track every file through login, credit queries, personal discussion, sanction and offer acceptance.
• Answer lender queries and arrange pending documents within committed timelines.

Disbursement

• Coordinate agreement execution: e-sign/e-stamp, NACH/e-mandate, security cheques and other pre-disbursement conditions.
• Follow up with lenders for fund release and confirm disbursement (UTR) with the borrower and the sales team.

Post-disbursement and payouts

• Track post-disbursement documents (PDD/OTC) until closure.
• Reconcile lender-wise payouts and commissions on disbursed loans.

MIS and reporting

• Maintain the daily case tracker: logins, sanctions, disbursements, rejections and TAT.
• Share weekly and monthly MIS with leadership; escalated cases stuck beyond agreed TAT.

Compliance and coordination

• Keep audit-ready records and follow KYC/AML norms, lender policies and data-privacy practices.
• Work daily with the sales team, lender RMs and borrowers to close document gaps quickly.