Linux System Engineer - Level 2 Operations

Changepond Technologies Limited; Chennai; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive compensation

Global teams

Remote work options

Job summary

Changepond Technologies Limited is seeking a Linux systems administrator with 3–5 years of experience to manage incident/change processes, automate configurations with Ansible and GitLab, and handle IPA/IdM and SSH key management. The role includes on-call duties and support during off-hours.

The candidate will work in a shift-based environment in Chennai, with opportunities to work remote part-time and collaborate with global teams.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–5 years of Linux system administration or engineering experience.
• Strong knowledge of Red Hat and Oracle Linux distributions.
• Hands-on experience with Ansible, GitLab, and configuration management tools.
• Familiarity with IPA/IdM, SSH key management, and password reset processes.
• Basic understanding of security tools such as Palo Alto Cortex and Tripwire.
• Strong troubleshooting, analytical, and problem-solving skills.
• Willingness to work in shift-based environments and provide on-call support.

Responsibilities

• Handle incident change management: escalate, resolve incidents, and implement approved changes in production and non-production environments.
• Fulfill user requests related to system access, configuration, and troubleshooting.
• Customize and deploy Linux OS installations, including manual installations.
• Set up Ansible HOST VAR values in GitLab repositories for automated configuration management.
• Diagnose and resolve low-complexity issues in non-production environments.
• Manage identity accounts (IPA/IdM), SSH keys, and password resets.
• Renew SSH keys for BME gateway; respond to Tripwire alerts and remediation.
• Collect audit evidence and ensure compliance with standards.
• Update and renew SSL/TLS certificates as required.
• Apply system patches and monitor system health and performance.
• Provide on-call support outside normal hours, including weekend rotations.

Skills

Linux system administration

Ansible

GitLab

SSH key management

ITIL processes

Troubleshooting

IPA/IdM

Security tools

On-call support

Shift-based work

Bash scripting

Python scripting

Education

Bachelor's degree in CS/IT

Tools

Palo Alto Cortex

Tripwire

Job description

Responsibilities

• Incident Change Management: Handle escalations from Level 1 support, resolve incidents, and implement approved changes in production and non-production environments.
• User Request Fulfillment: Fulfill user requests related to system access, configuration, and troubleshooting.
• OS Installation Customization: Customize and deploy Linux OS installations, including manual installations when required.
• Configuration Management: Set up Ansible HOST VAR values in GitLab repositories for automated configuration management.
• Troubleshooting: Diagnose and resolve low-complexity issues in non-production environments.
• Identity Management (IPA/IdM): Add, remove, disable, and modify user accounts; manage SSH keys (add, remove, modify); and perform password resets.
• Security Reporting: Work with Palo Alto Cortex (LMP) for security reporting; renew SSH keys for FTS Bolsas y Mercados Espa oles (BME) Gateway; and respond to Tripwire alerts including vulnerability remediation.
• Audit Compliance: Collect audit evidence and ensure systems comply with internal and external standards.
• Certificate Management: Update and renew SSL/TLS certificates as required.
• Patching Monitoring: Apply system patches and monitor system health and performance.
• On-Call Support: Provide support outside normal working hours, including on-call rotations and planned weekend work.

Qualifications

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in Linux system administration or engineering roles.
• Strong knowledge of Red Hat and Oracle Linux distributions.
• Hands-on experience with Ansible, GitLab, and configuration management tools.
• Familiarity with identity management (IPA/IdM), SSH key management, and password reset processes.
• Basic understanding of security tools such as Palo Alto Cortex and Tripwire.
• Strong troubleshooting, analytical, and problem-solving skills.
• Willingness to work in shift-based environments and provide on-call support.

Preferred Skills

• Experience with automation and scripting using Bash and Python.
• Knowledge of ITIL processes including Incident, Change, and Request Management.
• Hands-on experience with certificate management and system patching.
• Strong communication skills with a customer-focused mindset.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to work with global teams and cutting-edge technologies.
• Flexible working hours with remote work options.