Line Manager

Somani Technologies; Dadri; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Ericsson in India looks for a Manager Automation Architecture to lead end-to-end autonomous operations, driving scalable automation frameworks and reusable designs. You will guide architecture, ensure efficiency in service delivery, and provide strategic direction for automation initiatives across projects.

You will manage a senior team, align with SM strategy, and stay ahead of industry trends while coaching and developing resources for higher impact and reliability.

Qualifications

• Degree in Engineering or Equivalent (ECE/CSE/IT) / MBA.
• 14+ years total experience with 10+ years in leadership and team management.
• Strong telecom/IT service management background.
• Experience with Automation, AI/ML, BPMS.
• Familiarity with MS Tools and autonomous networks.
• Knowledge of Ericsson policies and business environment.

Responsibilities

• Drive design and development of robust, scalable automation architectures.
• Design and implement frameworks to streamline tasks and automate decisions.
• Contribute to service delivery efficiency through automation.
• Enable high velocity, reusable designs aligned with strategy.
• Provide thought leadership and stay updated on industry best practices.
• Lead and mentor the team, manage budgets and resourcing.
• Support Head of Service Architecture in delivery and customer meetings.
• Ensure line management activities including performance reviews and growth.

Skills

Leadership

Team management

Telecom

IT Service Management

Automation

AI/ML

BPMS

MS Tools

Autonomous Networks

SLA/WLA/OLA

Change management

English communication

Education

Engineering (ECE/CSE/IT) / MBA

Tools

MS Tools portfolio

Job description

JOB PROFILE:

About this opportunity:

The Manager Automation Architecture is responsible for ensuring driving the designing of end-to-end autonomous operations use cases leveraging on automation capabilities by co-creating tailored solutions that drive value and differentiation. The role is critically important as it contributes into efficiencies in service delivery through streamlined automation processes.

What will you do:

• Ensuring to drive design & development of robust and scalable architectures for automation solutions that meet the evolving needs of Ericsson and its customers.
• Ensuring to design, develop, and implement frameworks for streamlining repetitive tasks, orchestrating workflows, and implementing automated decision-making processes improving efficiency across various projects.
• Responsible for contributing towards efficiencies in service delivery through streamlined automation processes.
• Responsible for preparing scalable, modular, re-usable designs enabling high velocity and reusability and aligning with EOE objectives.
• Exhibit thought Leadership & a forward-looking approach in the way we operate, contributing insights and best practices across all SM layers & units.
• Ensuring that the team stays up to date with industry trends and best practices in Automation & provide thought leadership to improve velocity, re-usability & opportunities for further research.
• Support the Head of Service Architecture and management on Service Delivery issues both internally and in customer meetings.
• Responsible for own domain Competence & Capability Build through hiring, training & coaching according to dimensioning in alignment with SM Strategy and Resource Planning team.
• Ensuring a high motivation level of team resources. Responsible for building a productive work environment for individuals and their organizations.
• Responsible for Line Management of the respective team and unit (e.g., Annual Salary Review, IPM goal setting & reviews, competence development, STV).
• Responsible for fulfilling Billability, Utilization & Efficiency targets, and financial forecasting and budget fulfilment for their respective project deliveries.

What will you bring:

• Degree in Engineering or Equivalent (ECE/CSE/IT) / MBA.
• Minimum 14+ years of total experience with 10+ years of experience in Leadership and Team Management of minimum 12-15 team members.
• Strong knowledge and experience in Telecom / IT Service Management roles.
• Strong Knowledge and experience with Service Management related areas: Automation, AI/ML, BPMS.
• Strong understanding & experience of MS Tools portfolio
• Strong knowledge and understanding of Autonomous Networks
• Sound understanding of MS Environment & Processes
• Strong knowledge on Ericsson Policies, Directives and Guidelines.
• Strong knowledge on Ericsson’s business environment.
• Good understanding of SLA and WLA/OLA.
• Strong Line Manager & leadership , change management skills, influencing and leading by example.
• Excellent English language skills oral and written.
• Performance and Results oriented with good skills in leading and motivating people and conscious of responsibility and empowerment.